Front of House Manager

This position requires previous restaurant or service industry leadership experience. A FOH Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our FOH Managers are responsible for leading shifts according to the business goals, supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A FOH Manager's two main areas of focus are leading the shift to the expected operational excellence standards and coaching/developing team members. FOH Managers lead by example at all times and set the tone that the team will follow. Position Type Full-time and Part-time Our Benefits Include A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay FOH Manager Responsibilities Leading operationally in day-to-day activities in high-volume, fast-paced restaurant Offer immediate and respectful response to Guest's needs Assist in training of new hires, set the tone for a shift, and act as a role model for the team Be a friendly, encouraging team player Open and/or close, lead shifts, key holder Count drawers and finalize day Excellent communication skills, both written and spoken Servant Leader at all times Ensures that our guests receive delicious food, served in a reasonable amount of time by friendly team members in an incredibly clean restaurant. Qualifications and Requirements Smile Create and Maintain Eye Contact Speak Enthusiastically Make Emotional Connections with Guests Reliable transportation Ability to work in a fast-paced environment Strong people skills with a desire to serve Team Members Strong commitment to superior customer service Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Understands the importance of executing operational excellence from a guest experience perspective and a business results perspective. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Benefits Health insurance Dental insurance Paid time off Other Chick-fil-A - Charleston & Fort Apache In-Line DT 1100 S Fort Apache Rd, Las Vegas, NV, 89117