Baker

PRIMARY RESPONSIBILITIES: The Baker role is responsible for the baking, decorating and overall presentation of all Bakery products sold in the storefront. PERFORMANCE RESPONSIBILITIES: Produce our entire line of baked goods: quality cakes, cupcakes, cookies, biscotti and any other production items as delegated by a manager Ensure exceptional product by following recipes, understanding prep procedures, and maintaining raw materials quality Make sure our baked goods are baked and decorated according to Carlos Bakery product standards Keep up with pace of store and customer flow Avoid overproduction during slow business weeks Rotate product in freezer/walk-in using FIFO method Understand proper use of all equipment: ovens, mixers, sheeters, scales, walk-in, and freezer Maintain a clean production area Clean and sanitize all equipment, work areas, containers and utensils Be quick, accurate and organized Respect your customers and co-workers space and time Prepare special orders to ensure customer specifications are met Make sure customers receive exceptional customer service at all times Ensure operations are in accordance with food safety and sanitation standards Greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation Guide FOH staff on product questions and offer assistance in finding or suggesting product selection to customers Take specialty cake orders as requested by customers (e.g., special occasion cakes, party platters, etc.) Enter all specialty cake sales information into Salesforce Perform other duties as directed by a manage