Fulfillment Team Leader

Join The Life Is Good Fulfillment Team! What you do makes a difference. Your work helps spread the power of optimism to a growing community of people who believe optimism is the most powerful way to live a healthy, fulfilling life. What's even better? Life is Good donates 10 percent of annual net profits to The Life is Good Playmaker Project. Through this work, we help over 1 million kids in need each year. IMPORTANT DETAILS: This role is based on-site in Hudson, New Hampshire, at our brand-new Factory. We chose the questions on this application with great care. If you don't answer them, we'll assume you're not serious about joining the team, and you'll get a quick, kind rejection note. We have three shifts available: Weekday Shift 1, Tuesday - Friday (4 10-hour shifts) 5:30 AM to 4:00 PM Weekday Shift 2, Tuesday - Friday (4 10-hour shifts) 4:00 PM to 2:30 AM Pay Transparency: We post our jobs on a collection of sites. Not all of them portray accurate information about our compensation ranges. For years, we've used a market-based approach to determine starting pay for all roles at Life is Good. We encourage you to explore reputable salary calculators like Salary.co or PayScale and, using accurate data for the apparel industry, this job (from the job description), our company size (under 300 people), location (Hudson, NH), and the required experience (1-2 years), you will see the pay range for this role. YOUR OBJECTIVE You ensure customer orders are executed correctly and shipped on time. You will be responsible for communicating instructions to other employees, training them, motivating them, and keeping their work areas safe. Your work helps spread the power of optimism to a growing community of people who believe optimism is the most powerful way to live a healthy, fulfilling life. You will also perform fulfillment duties as needed, including picking and packing orders, putting away products, troubleshooting robots, ensuring inventory accuracy, and shipping customer orders. YOUR JOB Essential Duties and Responsibilities You lead teams of employees to pick customer orders You support shipping as directed and assist in receiving of trucks/shipments as needed You monitor performance and execute corrective actions You locate and confirm products into picking bins You troubleshoot robots You break down empty boxes in the zones throughout the shift You make sure all products are transferred and confirmed to locations in real-time You perform end-of-shift housekeeping responsibilities You follow all safety procedures You ensure a clean and safe work area You report ANY equipment issues to the supervisor immediately