Job Director of Operations Analytics

Director Of Operations AnalyticsGreenSky makes it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, we are evolving the consumer credit marketplace.We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our stakeholders, merchant and retailer channel partners, consumers, and borrowers.Leveraging proprietary mobile technology, we are continuing to build on our successes. We have a great team and are proud of the employer-of choice environment we've created. GreenSky is backed by some of the leading private equity investors in the world.We are looking for an analytical leader with a deep business acumen, data analytics skills and strategy experience, to help drive continued transformation within Greensky Operations and partner teams. This leader will be responsible to drive the creation and socialization of strategy decks, MBR production and leadership routines, KPIs development and measurement, and board reporting. The resource will need to be extremely comfortable with white space, with ability to break down complex problems into simple framework elements and drive execution strategy with data driven insights. Leadership presence and presentation skills are paramount to success, to move ideas from strategy/ ideation to execution/ results.The successful candidate will display an independent yet integrated management approach to the business, while embodying GreenSky's Core Values. The environment he/she creates would set the example for other teams without alienating them from contributing to GreenSky's success. Success would create opportunity to lead beyond just the team, especially as GreenSky continues its growth trajectory.Duties & ResponsibilitiesLeader within the 'Strategy, Servicing and Transformation' team, helping shape and drive strategic imperatives for OperationsIn addition, develop critical KPIs, MBRs and measurement routines for the organizationDevelop and socialize strategic measurements and progress against KPIs within GSKY executive leadership team and the BoardDrive and influence the product roadmap for the organization, leveraging the learning agenda and identifying/ prioritizing the ideas that need IT investmentsBe a key member of the team analyzing AI opportunities, identify key opportunity areas, assess vendor solutions and quantify the ROI for these initiatives to drive executionIdentification of opportunities for operational improvement, cycle time improvement and overall Key Performance Indicator (KPI) optimizationBe a leader within the team to help other analysts understand the vision and enable the key development agendas within organizations they supportPeople management role with direct reportsRequired Skills/QualificationsBachelor's degree in business, finance, accounting, economics, statistics, mathematics, engineering, computer science or related fieldMBA preferred12+ year work experience in financial services industry8+ year experience leading analytical teamsExceptional deck building and presentation skills, with leadership presence and ability to drive complicated conversations successfully with leadershipResults driven and team player, with experience in driving initiatives across a matrix organizationComfortable with white space and ambiguous situation, drive clarity via simple frameworks and data driven approachExceptional integrative thinking and communication skillsVery adept at understanding data, roll up sleeves to dive into data elements and drive recommendations with a data driven approachExtremely comfortable in leadership presentations and ability to foster conversations to drive strategic alignment around complex initiativesDemonstrated ability to work in a continually evolving and dynamic environment, with an understanding that the business cannot pause as new initiatives are developedWhat Does Success Look LikeLEADERSHIPCreate a vision that resonates throughout the operation and set goals that challenge and inspireBuild a competent and confident team who are empowered to drive valueBe operation's trusted source for analytics and AI/MLCULTUREDemonstrate your own personal values and how they integrate with our company valuesEnsure processes and systems enable colleagues to easily embody the GreenSky brand in every contact with our customers and dealersInstill a sense of intellectual and operational curiosity that becomes a catalyst for innovationPERFORMANCEIdentify opportunities that drive economic value in our current operations through cost efficiencies, error/fallout reductions, improving pull through and innovating new productsEngage directly with senior leadership to challenge and drive decisions that will spur growthDevelop a sense of continuous improvement and innovations as the DNA across the companyPERSONALSet personal goals commensurate with what you want to accomplish in your career, not just GreenSkyEmpower yourself to identify opportunities outside of your direct control to learn and growCreate a healthy balance between work, family and personal activities that sets the exampleGreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.