IT Project Engineer
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Exceptional Service, Endless Improvement, PassionatePeople, andHonest and Forthrigh t. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.
Due to continued growth,we’relooking to add an IT Project Engineer our Projects Team. In this role,you'llplay a keypartin delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point.You'llcollaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs.
Responsibilities
Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support
Participate in project kickoff meetings to align on scope, timelines, expectations, and risks
Complete assigned tasks as outlined in client Statements of Work (SOWs)
Provide post go-live support to stabilize andoptimizeclient environments
Collaborate with third-party vendors and co-managed teams to meet project objectives
Maintain clear and thorough documentation of systems, tools, and project processes
Communicate proactively with clients and internal teams about changes, outages, and project impacts
Record daily time entries, expenses, and work notes in ConnectWise
Send weekly client-facing project status updates andparticipatein check-in meetings
Engage in team discussions, project debriefs, and continuous improvement efforts
Take onadditionalduties and responsibilities as assigned
Project Scope Includes
Hypervisor replacements and migrations (e.g., Hyper-V, VMware)
Email platform migrations to Microsoft 365
Server builds, upgrades, and full environment migrations
Network infrastructure upgrades and complete overhauls
Office ITbuild-outsfor new or expanding locations
Business application deployments (e.g., CRM, ERP systems)
5 or more years of experience (preferred)
Certifications such as MCSA, VCP, CCNAare a plus.
Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365isa bonus.
Strong communicationskills are essential for success in this role.
Ability to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team.
Enthusiasticabout taking on challenges in a growing company with a diverse client base.
Self-driven and capable of working independently with minimal supervision.
Excellent organizational skills and strong attention to detail.
Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!
Our Commitment to Inclusion
Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.
The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position.Additionalduties may berequired.
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