Automation Support Engineer

We are building a dedicated night and weekend automation support team for a large pharmaceutical manufacturing site in Concord, NC. You'll be the on-shift automation expert keeping critical formulation and filling lines running.This is a hands-on support role in a GMP environment, focused on troubleshooting and resolving issues on Rockwell/Allen-Bradley platforms. You'll work directly on the plant floor with operators and maintenance, making real-time decisions within well-defined procedures to protect product quality and maximize uptime.ResponsibilitiesProvide on-shift automation support for pharmaceutical formulation and filling operationsTroubleshoot and resolve issues with Allen-Bradley PLCs and FactoryTalk HMI/SCADA systemsWork within strict SOPs, change control processes, and GMP requirements; document all actions clearly and accuratelyCollaborate with operators, maintenance, and other engineers to maintain high equipment and line uptimeSupport smooth, detailed shift handoffs to day-shift and other automation team membersRequired Qualifications5+ years of pharma or life sciences automation experience in a GMP manufacturing environmentStrong hands-on experience with Rockwell/Allen-Bradley PLCs (e.g., ControlLogix, CompactLogix)Experience with FactoryTalk platforms (View SE/ME, etc.)Demonstrated success in real-time troubleshooting on live production systemsAbility to work independently on nights/weekends and communicate clearly with plant staffStrong adherence to procedures, documentation, and quality/compliance requirementsPreferred QualificationsExperience with formulation, filling, or sterile manufacturing linesExposure to batch systems, MES, or other pharma manufacturing systemsPrior off-shift, rotating shift, or 24/7 operations support experienceSchedule & Commitment4x10 schedule focused on nights and/or weekendsWeekend coverage typically Friday–Monday (approx. 7am–6pm)Night shifts typically starting 8–9pm through 6–7am (exact times to be confirmed)Flexibility to stay late or adjust hours when production demands No C2C or Sponsorship is available at this timeCompensation will scale based on experience and fit