Account Manager

Account ManagerMedOne Pharmacy Benefit Solutions1 PositionsID: 3865478Posted On 01/23/2026Refreshed On 05/10/2026Job OverviewPosition Overview: As an Account Manager at MedOne, you'll serve as the primary client contact to build relationships, manage pharmacy benefit plans, resolve issues, and analyze performance data while collaborating cross-functionally in a supportive work environment.About MedOne: MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.What You'll Do:Build and maintain business relationships by providing prompt and accurate service to promote customer loyaltyFirst point of client contact for general inquiries such as escalated member issues, plan design questions, etc.Assist with onboarding new clientsManage client's pharmacy benefit design updates, projects, and follow-upsOrganize and maintain client documentation within and outside of CRMInteract directly with internal and external clients to build positive relationshipsAnalyze plan performance reporting; interpret data and identify correlations, trends, and opportunitiesPlan for and lead client and partner plan performance review meetings; promote programs and services to clients and business partners when appropriateUnderstand contract structure, track plan performance against contract terms, and communicate performance to plan and business partnersServe as back-up to the Member Advocate team when call volume is highResearch and resolve issues pertaining to eligibility, claim adjudication, and billingAttend client benefit fairs and open enrollment meetingsContribute to department and company goalsWork collaboratively and cooperatively with other departments to resolve issues and improve processesWhat You Will Bring to MedOne:Bachelor's degree in business, marketing or related area or equivalent work experience in a related fieldIntermediate knowledge of Microsoft Office productsStrong time management and prioritization skills in an environment that can present frequent interruptionStrong listening, verbal, and written communication skills which convey understanding and clarityDesire to educate and consult with clients and business partners to resolve issues and develop solutionsDemonstrated desire to learn new information and share knowledge amongst the team and cross-functionallyWhy MedOne?At MedOne, we believe that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth—all while helping to make a difference in people's lives. Our top core value is to prioritize your well-being . To support you in living this value, we offer:Competitive salary and bonuses that reward your performance.Comprehensive health, dental, and vision insurance + additional benefits401(k) with company match to secure your future.Generous paid time off and holidays.Opportunities for professional growth and development.A vibrant and collaborative work culture.Location: Preferably based in the Kansas City, Des Moines, Dubuque, or Cedar Rapids areas; however, we are open to fully remote candidates within the United States.Employment Type: Full Time, SalaryReports to: Strategic Account ExecutiveHow to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we'd love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page (https://medone-rx.com/our-company#careers) .MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Offers are contingent on passing a background check and drug screen.Primary Contact1659977850123Jolene KohlenbergHR Manager,5632584482PhonePhonePhoneFaxjkohlenberg@medone-rx.comEmailTrueTrueTrueJob DetailsCategoriesManagement/ExecutivePharmacyLocationDubuque, IAJob TypeEmployeeFull/PartFull TimeCompany ID1152Job REQ #3865478# Positions1Start Date20260123End Date20260616Featured JobTH AdTH CommentsSimilar JobsBilingual RN Case ManagerCottingham & Butler/ SISCORN Case ManagerCottingham & Butler/ SISCOBenefits Sales ManagerCottingham & Butler/ SISCONurse Care ManagerHillcrest Family ServicesAccount ExecutiveCottingham & Butler/ SISCOAccount ManagerCottingham & Butler/ SISCOAccount ExecutiveCottingham & Butler/ SISCOAccount ManagerCottingham & Butler/ SISCOAccount Manager - SISCOCottingham & Butler/ SISCOCreative Design ManagerCottingham & Butler/ SISCOShare this JobMedOne Pharmacy Benefit SolutionsAbout the CompanyCompany InformationMedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price. MedOne's corporate office is located in Dubuque, IA.Why Join the MedOne Movement?To help people conveniently access the most appropriate prescription treatment at the most affordable price.Our Core Values:Prioritize your well-beingAct as a MedOne teamCare for Members with CompassionStrive to exceed client expectationsDo the right things for the right reasonsBring your bestChallenge the status quoBenefits:Competitive SalaryMedical, Dental, Vision, Disability and Life Insurance for full-time employeesMatching 401K PlanPaid Time OffPaid Holidays and BirthdaysGym ReimbursementTuition ReimbursementCareer Growth OpportunitiesMedOne is an equal opportunity employer.Job Offers are contingent on passing a background check and drug screen.