System Engineer

About the roleThe ideal Candidate will have experience providing specialized support across Windows platforms, Linux and VMWare. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and on the telephone, while having the ability to assess and prioritize tasks without close supervision is essential.What you'll be doingPartners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.Manage and deliver root cause assessments for complex technical issuesDefine workarounds for known errors and spear head improvementsPartner with product management and development teams to bolster the end user experienceUser-focused, analytical, and compelled to solve problemDeliver automated solutions to large enterprise environmentOffering solutions and workarounds to incidents/problemsWorking to SLAs and deadlinesReview of services and application deliveryPrioritizing and managing several tasks at a single timeEstablishing a good working relationship with wider teams and customers alikeKeep up to date with advancements in technologyWork with a variety of customers to gain a detailed understanding of their requirementsProviding On-Call Out of Hours SupportDocument writing / process creationEmbrace and support Computacenter’s mission and core values.What you haveThe Candidate should have experience in the following:Microsoft Windows Server 2003/2008/2012, including clustering, Linux and VMWareDesigning, developing and deploying of technologies on Windows PlatformsActive Directory experience: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and SchemasUnderstands the interdependency between Active Directory, DNS and DHCP.PKI and Certificate ManagementQuest Tools (Active Roles, Change Auditor, Recovery Manager)Anti-virus technologies (McAfee)Microsoft Exchange 2010 / 2013Microsoft Skype for Business 2015 (including Enterprise Voice)Scripting (PowerShell)DesirableWindows Server 2016Linux & VMWare ExperienceLumensionTitusSCOM & SCCMMicrosoft Forefront suite (FIM/MIM)Exposure to Citrix technologiesExposure to Virtualization technologies (VMWare)Understanding of encryption – Hard disk / removable mediaCloud Computing – Azure AD Connect, AD SyncServer Hardware including Cisco UCSAble to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds.What you can expectThere’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.About usComputacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us