Enrollment Processor/Customer Service Representative
Job Type: Contract
Job Category: Clerical
Job Title: Enrollment Processor/Customer Service Representative
Job Summary:
We are seeking a detail-oriented and customer-focused Enrollment Processor/Customer Service Representative to join our team. The primary responsibilities of this role include processing enrollments, providing excellent customer service, and assisting with any enrollment inquiries. This position requires strong organizational skills, attention to detail, and the ability to effectively communicate with customers.
Responsibilities and Duties:
Process enrollments accurately and efficiently
Provide exceptional customer service to both internal and external customers
Respond to customer inquiries and resolve any enrollment issues
Maintain accurate records of enrollments and customer interactions
Collaborate with other team members to ensure smooth enrollment processes
Identify opportunities for process improvement and make recommendations
Qualifications and Skills:
High school diploma or equivalent required
2+ years of customer service experience preferred
Proficient computer skills, including Microsoft Office Suite
Excellent communication and interpersonal skills
Strong attention to detail and accuracy
Ability to prioritize and multi-task in a fast-paced environment
Knowledge of enrollment processes and procedures a plus
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Required Skills
SLEEP SUPPORT ASSISTANT