Installation Manager

Work Location: Remote – Dallas, TXTravel: Monday–Friday (Consistent weekly air travel)Reports to: National Installation ManagerSalary Range: $90,000 - $100,000About Grocery TVGrocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. Grocery TV manages the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision—where 90% of purchases take place.The RoleGrocery TV is seeking a hands-on Installation Manager to support installation, primarily, and maintenance across of our in-store media network.This is a travel-intensive role (Monday–Friday) ideal for someone who enjoys working independently in the field, solving technical issues, and building strong relationships with store teams.You will be responsible for deploying and servicing Grocery TV equipment nationally, ensuring our network remains operational and performing at a high level. You will partner closely with our Field Ops team to execute installation work and maintenance work as needed.ResponsibilitiesInstallations & DeploymentsInstall TVs, media players, and related equipment in-storeExecute new store rollouts and retrofit projectsEnsure installations meet company standards for quality and safetyLogistics & Equipment HandlingManage equipment swaps, returns, and shipments to HQMaintain accurate records of service visits and inventoryStore Relationship ManagementAct as the on-site representative of Grocery TVImprove service efficiency through effective communication and coordinationField Service & MaintenanceDiagnose and resolve in-store technical issues, including power, connectivity, and hardware failuresReset, repair, or replace devices as neededPerform routine maintenance to ensure network uptime and performanceCoordinate with Grocery TV Operations to troubleshoot and resolve escalated issuesTravelTravel Monday–Friday nationallyConsistent air travel is required to support installations and maintenance nationallyRequirements / Experience2–4+ years in field service, installations, retail operations, or similar hands-on rolesAbility to travel full-time (Monday–Friday)Valid driver's license and access to a reliable personal vehicleComfortable using tools (power drill, screwdriver, clamps, etc.)Ability to lift up to 100 lbs and work on laddersStrong problem-solving and troubleshooting skillsExcellent communication and customer service skillsAbility to work independently and manage time effectively in the fieldWillingness to learn and adapt to new technologyInterview ProcessApply: We review applications as soon as we can. You should hear back about your application within two weeks.Introduction to Hiring Manager: Meet with the hiring manager to share your background, learn about the role, and align on logistics.Technical Interview: Meet our team remotely to respond to a prompt that relates to the role, and present your thoughts to our team, who will ask questions to better understand your critical thinking and skillset.Virtual Values Interview: Meet with two Grocery TV employees who you'll work cross functionally with to discuss how you might collaborate with the team.This is a perfect opportunity for you to vet us, too!Why Grocery TV?100% medical, dental, and vision coverage$1,200 annual HSA match$1,000 annual learning & development budgetUnlimited PTO16 weeks of parental leave for all new parentsAwards & RecognitionBuiltIn Best Places to Work 2026Best Place for Working Parents 2026