Director of Commercial Lines
Director Of Commercial LinesThe Director of Commercial Lines is a key leadership role responsible for the overall management, development, and performance of the Commercial Lines department. This individual ensures efficient operations, high-quality client service, and consistent achievement of business objectives. This is an in-office position and can be based out of any of our Alliance Insurance locations: Winston Salem, Clemmons, Mount Airy, Walnut Cove, or Pilot Mountain. Requires strong leadership, deep insurance knowledge, and strategic oversight.Work Environment:Monday through Friday - 8:30am to 5:00pmProfessional office settingFast-paced, team-oriented environmentFrequent collaboration with executive leadership and departmental staffRequired - Occasional local travel to local office locationsBenefits:Annual Base Salary + Bonus OpportunitiesGroup Health Insurance: 100% company-paid for employee (eligibility begins the 1st of the month after 90 days)401(k) plan with 3% safe harbor match (eligibility begins the 1st of the month after 12 months)Dental and Vision InsurancePaid Time Off (PTO)Company-paid holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, and one floating holidayGroup Long-Term Disability Insurance: 100% company-paid for employee (eligibility begins the 1st of the month after 12 months)Weekly payWorkers' CompensationCareer growth opportunitiesWork-life balanceOngoing training seminarsTeam meetings and hands-on trainingBereavement leaveJury duty leaveRequirements:Education:Relevant certifications (e.g., CIC, CPCU, ARM)Bachelor's Degree in Business, Insurance, Risk Management, or related field preferredExperience:Minimum 7 years of experience in Commercial Lines insuranceAt least 3 years in a leadership or management capacityProven track record of business development and client retentionKnowledge, Skills, and Abilities:In-depth knowledge of commercial property & casualty insurance products and underwritingProblem Solving SkillsStrong understanding of industry laws, regulations, and compliance standardsExcellent leadership, communication, and interpersonal skillsKnowledge and a working relationship with top carriers in the independent insurance agency channelDetail-oriented with strong organizational and multitasking abilitiesCommitment to customer service and quality assurancePrimary Duties:Lead and manage the Commercial Lines department, ensuring high performance and service excellenceDevelop strategies to drive department growth and profitabilityMonitor and evaluate performance metrics and implement improvements as neededOversee client onboarding, renewals, and servicing to ensure a high level of satisfactionMaintain strong carrier relationships and negotiate with underwriters on complex accountsEnsure compliance with company policies, industry regulations, and quality control standardsConduct regular training and development for team membersStay current with market trends and changes in regulationsPrepare reports, forecasts, and presentations for executive managementCollaborate cross-functionally with other departments (e.g., Claims, Personal Lines, Benefits)Supervisory Responsibilities:Directly supervises account managers, producers, and support staff within the Commercial Lines teamResponsible for hiring, training, performance evaluations, and coachingProvides leadership and direction to achieve department goals