Plumber

Plumbing Service TechnicianJob Category: Plumbing Service TechnicianJob Type: Full TimeJob Location: NCWilmingtonCoastal Care Plumbing LLCNow Hiring: Residential Plumbing Service TechnicianWilmington, NC and Surrounding Coastal CommunitiesWho We AreCoastal Care Plumbing LLC is a growing plumbing company built on craftsmanship, community, and long term caring relationships. Founded by Robert Andy Long and Jacob Randall, we are focused on raising the standard of what homeowners should expect from a plumbing company.We believe:Quality beats speedCommunication builds trustReputation is earned on every callOur mission is simple: Protecting the Care in the Carolinas.We are hiring our first Service Technician to help us build this company the right way from the ground up.Who We Are Looking ForWe are not looking for someone who just wants a paycheck. We are looking for someone who takes ownership.The right person for this role:Fixes the root problem, not just the symptomThinks ahead instead of waiting to be told what to doKeeps their truck organized because it reflects how they workCommunicates confidently with homeownersTakes pride in a clean and professional finishYou should:Have high personal standardsBe comfortable running your own dayWork well independentlyAvoid shortcutsCare about reputation and long term resultsThis is an early stage company. That means you will have influence. You will help shape the culture. You will grow as we grow.If you want to hide in a large company where you are just another number, this is not the right fit.If you want to help build something meaningful and are willing to earn that responsibility, we would like to talk to you.Compensation and GrowthCompetitive hourly pay based on experienceMonthly performance bonus opportunity after 90 daysStocked company truck to startClear path toward Lead TechnicianThis role is designed for someone who wants long term opportunity, not just steady hours.ScheduleMonday through Friday8 am to 5 pmOccasional weekend work as neededOn call responsibilities may be added after trainingWhat You Will Be Responsible ForPlumbing Service and RepairsDiagnose and repair residential plumbing issues including leaks, clogs, fixture failures, and water heater problemsPerform repairs and installations on faucets, sinks, toilets, showers, garbage disposals, water heaters, drain lines, and pipe systemsEnsure all work meets North Carolina plumbing code and company standardsCustomer ExperienceCommunicate clearly and professionally before, during, and after serviceProvide honest options and recommendations without pressureMaintain professionalism and respect inside every homeLeave work areas clean and organizedDocumentation and SystemsComplete job notes, photos, and invoices accurately in service softwareTrack materials used and communicate restocking needsFollow company service processes and documentation standardsTeam ExpectationsShow up on time and preparedMaintain a professional appearance and attitudeRepresent Coastal Care Plumbing with pride and integritySupport occasional weekend and future on call needsQualificationsTwo or more years of residential plumbing experience preferredStrong troubleshooting and repair abilityValid driver’s license and reliable transportationAbility to manage service calls independentlyProfessional communication and customer service skillsCommitment to clean and high quality workmanshipPreferred but Not RequiredNorth Carolina plumbing license or apprentice trackExperience with drain cameras or hydro jettingWater heater replacement experienceFamiliarity with service software such as JobberWhy Join Coastal Care Plumbing?Be one of the first core team membersHelp shape the culture of a growing companyWork for a business that values quality and honestyHave a clear path for advancementBuild something you can be proud of