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Clinic Coordinator
This is a short-term, onsite administrative role within an academic healthcare setting, supporting a university-based dental clinic. The position is located in Boston, MA (onsite at a medical campus) and runs for approximately three months, from mid-March through mid-June. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., totaling 40 hours per week. The candidate will be compensated $26/hour. Job Responsibilities Coordinate clinic schedules by filling openings from cancellation lists or in-progress treatments Conduct 48-hour appointment confirmation and fee balance calls Answer incoming patient calls and return messages promptly Follow up with late or no-show patients, including sending missed appointment or return-for-treatment letters Process internal referrals from predoctoral and postdoctoral programs by contacting patients and scheduling appointments Process external referrals by contacting patients and scheduling based on waiting lists Address failed or invalid external referrals, including outreach to referring dentists and system updates Send referral-related emails to appropriate departments (e.g., predoctoral endodontics or pediatric dentistry) Scan and distribute correspondence for communication with external providers Monitor shared documents related to in-progress resident treatments Open and monitor sessions/notes and run system reports Generate appointment and clinic activity reports for the Clinic Manager Assist the Clinical Manager with sign-out processes and special projects as needed Candidate Qualifications Prior experience in a medical, dental, or clinical administrative setting preferred Strong phone communication and customer service skills Ability to manage scheduling, referrals, and multiple priorities accurately Comfortable working with electronic health records and shared documentation systems Strong attention to detail and follow-through Ability to work independently while supporting a clinical team in a fast-paced environment Qualified and interested candidates are encouraged to apply today for immediate consideration. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
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