Medical Receptionist - New Albany, IN

We are seeking a friendly and organized Medical Receptionist to join our growing healthcare team at Kentucky/Indiana Foot and Ankle. In this role, you will work at the front desk of our medical office in New Albany, IN and assist our patients and other visitors.Position Purpose: The purpose is to handle all initial contact and to set the tone with potential and established patients and other visitors or callers.Minimum Qualifications:High School Diploma or EquivalentJob Essential Functions and Duties:Welcome and greet all patients and visitors whether in person or over the phoneAnswers the phone while maintaining a polite, consistent phone manner using proper telephone etiquetteResponsible for keeping the reception area clean and organizedBe courteous by providing attention to each patient who walks in. Everyone should be greeted with a smile and conduct should always be politeRegister new patients and update established patient demographics by collecting detailed patient information including personal and financial informationFacilitate patient flow by notifying the provider of patients' arrival by checking the patient in to the EHR, notifying the patient of delays and communicating with patients and clinical support staffResponds to patient, prospective patient, and visitor inquiries in a courteous mannerKeeps medical office supplies adequately stocked by anticipating inventory needs, notifying the supervisor of such needs and monitoring office equipmentProtect patient confidentiality by making sure protected health information is secured by not leaving PHI in view of other visitors and by logging off the computer before leaving it unattendedInterpersonal Skills and Competence:Be a good listenerHave proper phone etiquetteMaintain confidentialityExcellent customer service skillsDemonstrates the ability to work in a fast-paced environmentStrong attention to detailGreat personality and dependabilityMust approach tasks with a sense of urgencyMust be able to handle multiple tasks at oncePhysical Requirements: The Receptionist is frequently required to stand and walk. The Receptionist must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision and distant vision. The noise level in the work environment is usually moderate.Other Requirements: Travel between office clinics may be occasionally required.About Pacesetter HealthPacesetter Health’s mission is to set the pace in lower extremity care as the partner of choice for leading physicians delivering best-in-class patient outcomes. Based in St. Louis, Missouri, and backed by private equity investors Compass Group Equity Partners (www.cgep.com), VSS (www.vss.com), Siguler Guff (www.sigulerguff.com), and SunGate Capital, Pacesetter Health is a leading growth partner to podiatry clinics throughout the country.