Program For Language Equity Manager

Department SummaryThe Program for Language Equity (PLE) in the Department of Pediatrics at Boston Children’s Hospital advances language equity through clinical innovation, education, advocacy, and research. The PLE works to improve access, quality, and safety for patients and families who use languages other than English for care by building sustainable programs, policies, and partnerships that support institutional change. The PLE collaborates closely with Interpreter Services, while maintaining a distinct scope focused on program development, strategy, education, and organizational systems rather than direct point-of-care interpretation. The Program is led by Director Dr. Alisa Khan, MD, MPH and Associate Director Dr. Bianca Quiñones-Pérez, MD.Position SummaryAs the Program Manager, you will develop and implement program plans, oversee operations, and support the continued growth and evolution of a high-visibility program. You will build durable systems, support strategic planning, manage budgets, follow up on key programmatic deliverables, and represent PLE across internal and external stakeholders.Key ResponsibilitiesManage all PLE program operations, including work planning, tracking priorities, timelines, and deliverables, and supporting budget monitoring and projections in collaboration with program leadershipIdentify, develop, and implement systems, workflows, and materials that improve efficiency, consistency, and scalability of PLE initiativesSupport strategic planning and program growth, translating high-level goals into actionable plans and operational structuresOversee project scope and timelines across PLE initiatives; identify risks, surface issues, and recommend solutionsHire, supervise, train, evaluate, and support staff to advance effectiveness and professional developmentDevelop high-quality written and verbal materials including reports, request for proposals, grants, presentations, executive summaries, and internal and external communicationsRepresent PLE to clinical teams, hospital leadership, Interpreter Services, and internal and external partnersBuild and maintain strong relationships with stakeholders across departments and institutions to advance program objectivesSupport visibility and dissemination of PLE activities through internal and external communications, presentations, and other channelsMinimum QualificationsEducationBachelor’s degree or equivalent experience requiredMaster’s degree preferredExperience:Minimum of 4 years of experience in program management, operations, healthcare administration, or a related fieldProven ability to manage multiple initiatives with competing priorities in complex organizationsStrong written and verbal communication skills, including experience engaging business-facing and executive-level audiencesDemonstrated success in stakeholder engagement, coalition-building, negotiation, and persuasionExperience working in healthcare, public health, government, higher education, or nonprofit environmentsExperience or interest in health equity, language access, or accessibility initiatives preferredProficiency in Microsoft Office 365, with demonstrated Excel skills for tracking, reporting, and analysisExperience with quality improvement, operational improvement, or strategic planning preferredFamiliarity with budgets, grants, or funding reporting preferredAbility to work effectively with diverse internal and external constituenciesBilingual proficiency in a language other than English is a plusThe posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.