Technician Services Manager (Hybrid)

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }Job Title: Technician Services Manager Salary: $90,000 – $110,000 per yearWhy consider this Technician Services Manager role?Join a growing professional organization known for delivering complex technology solutions to enterprise clientsStep into a high‑visibility role supporting large‑scale, multi‑site environments with modern devices, cloud-connected systems, and business‑critical uptimeBecome the technical face of the company for key accounts—own the client relationship, the delivery execution, and the service qualityWork in a flexible environment with remote or hybrid options while still engaging in meaningful collaborationMake a measurable impact by bringing structure, leadership, and hands‑on expertise to a fast‑moving technical services teamWhat will the Technician Services Manager do?Serve as the primary technical point‑of‑contact for enterprise clients within a managed services modelManage day‑to‑day support operations, escalations, and technical requests across distributed device fleets and critical business systemsOversee policy management, device updates, patching workflows, remote management tools, and system integrationsTroubleshoot issues across networking, cloud‑enabled applications, and endpoint devices with a high sense of urgencyCollaborate with engineering, release, and program groups to ensure successful deployments and process improvementsProvide clear, confident communication across email, phone, and virtual meetings—serving as the polished, customer‑facing technical leadMentor and guide junior technical staff responsible for internal support and cross‑regional ticketingHelp strengthen documentation, operational playbooks, and technical standards for client deliveryWhat The Company Needs In a Technician Services Manager5+ years of hands‑on experience in managed services, multi‑site support, or MSP-style technical leadershipStrong troubleshooting ability across networks, cloud services, and modern endpoint platformsExperience with mobile device management (MDM), remote monitoring tools (RMM), patching, VPN connectivity, or similar technologiesA polished, proactive communicator who thrives in high‑engagement, high‑visibility client situationsA “figure‑it‑out” personality—resourceful, calm under pressure, and eager to solve problems without excusesDemonstrated ability to work independently in a flexible work environment while maintaining professionalism and accountabilityStrong organizational skills and comfort working in fast-paced, lean technical teamsBonus PointsExperience supporting Android devices or large, distributed device fleets.Exposure to cloud technologies or modern integration frameworks (e.g., AWS components)Familiarity with SQL or data‑driven reporting environmentsPrior work with global teams or cross‑regional technical collaborationMSP background strongly preferred, but enterprise support experience also welcomeWhy this role stands outHigh‑impact position replacing an incumbent—your leadership will immediately shape the client experienceOpportunity to build structure, elevate service delivery, and provide guidance to a team that is ready for strong technical directionFlexible work arrangement (remote/hybrid), paired with autonomy and freedom to executeWork within a supportive leadership environment that values individuals, initiative, and a strong work ethicExcellent benefits and competitive compensation in the $90K–$110K range#CFSFEB2025#INFEB2025#CBFEB2025#ZRCFSTECH