Food Server @ Fuel Restaurant

Food Server @ Fuel RestaurantPorsche Design Tower Miami - Sunny Isles Beach, FL 33160OverviewLevel Experienced Position Type Full Time Job Shift Any Travel Percentage None Category Restaurant - Food ServiceDescriptionSUMMARY: Take food & beverage orders, retrieve and serve alcoholic/ non-alcoholic beverages and food orders to resident tables according to property specifications, courteously and efficient. Collect payments. Assist in the maintenance of the restaurant area and equipment.ESSENTIAL DUTIES AND RESPONSIBILITIESComplete knowledge of table/ seat/ station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurantComplete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurantKnowledge of the particular characteristics and description of every wine/ champagne by the glass and major wines on the wine listComplete knowledge of all menu items, prices, preparation method/ time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentationComplete knowledge of correct maintenance and use of equipment. Use equipment only as intendedComplete knowledge and complicity with all departmental policies/ service proceduresComplete opening side duties as assigned: Check quality and amount of all restaurant stock and supplies using checklistFold napkinsRequisition all necessary supplies and transport from storeroom to restaurantSet up all condiments and beverages (non-alcoholic) according to service standardsEnsure a sufficient supply of all silverware, glassware and chinaware for servicePrepare all cold food items (fruits and salads) as assigned by the supervisorCheck cleanliness and condition of assigned station and service areas; rectify any deficienciesSet up side station with supplies and equipmentPrepare service carts, dessert table/ carts and cordial cart with specified tools, waves and equipment according to departmental standardsSet up and inspect the condition of check presenters with pensSet tables according to service standardsOrganize assigned station and ensure readiness prior to resident arrivalReview reserved tables and names of such; follow up on special arrangements for pre assigned tables according to standardsReview daily specials and maintain awareness of menu items throughout the shiftWhen assigned, take resident food and beverage orders, utilizing suggestive selling techniquesRecord order of resident following departmental service proceduresInput order into system and ensure transmission of food orders is verified by kitchen when assigned to do soLegibly document orders when system is down and distribute food orders to kitchenRetrieve all alcoholic beverage items from bar and serve to resident in accordance with the departmental standardsOpen and serve wine/ champagne bottles in accordance with departmental standardsMake all varieties of coffee in accordance with the department standardsServe all food courses and non-alcoholic beverage items to the resident in accordance with departmental standardsAnticipate resident's needs, respond promptly and acknowledge all residents, however busy and whatever time of dayMaintain positive resident relations at all timesBe familiar with all property services/ features and local attractions/ activities to respond to resident inquiries accuratelyHandle resident complaints following the six step procedure and ensuring resident satisfactionMonitor and maintain cleanliness, sanitation and organization of assigned station and service areasGuide the activities of the assigned server assistant to ensure optimum service to residentClear each course following procedures laid down in departmental manualRemove soiled wares from tables as assigned and transport to dishwashing areaProperly crumb tables after the entre course is removedPresent finger towels according to standards for specified situationsPresent dessert menu and describe items/ present dessert cart following departmental proceduresInput charges on resident checkWhen assigned, total all charges and present resident checks; process payments through the CashierAdhere to payment, cash handling and credit policies/ proceduresExtend appreciation for residents patronageClean and reset tables immediately after resident departsCollect and report tips at the end of the assigned shiftComplete closing side dutiesProperly store all reusable goodsBreakdown all goods as specified in departmental standardsClean all equipment as assigned in the side dutiesRestock items for the next serviceRemove all dirty linenMarry and stock all condimentsReset tables for next meal periodComplete all closing reports as assigned and leave duty after reporting to supervisorAttend department meetingsFollow maintenance program and cleaning scheduleUpdate menus and wine listsLegibly document maintenance needs on work orders and submit to managerAttend menu and wine tasting as scheduledOther duties and responsibilities may be assigned. The employee is expected to work in other areas of the property when needed to assist operations to perform job duties not necessarily contained in this job descriptionTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.QualificationsEDUCATION AND/ OR EXPERIENCEThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential: Complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving Minimum of 18 years of age to serve alcoholic beverages 2 years' experience as a Luxury Dining Server Food handling certificate Ability to compute basic mathematical calculations Ability to understand resident's service needs Ability to be well organized, maintain concentration and think clearly when providing service to 15 residents within any given period of time Ability to focus attention on details Ability to suggestively sell restaurant menu items, beverages and wines Ability to perform job functions with minimal supervision Ability to work cohesively with co-workers as part of a team Ability to lift up to 25 poundsDesirable: High school graduate, some college Certification of previous training in liquor, wine and food service Any previous culinary training Certification in alcoholic awareness program Certification in CPR Computer training Prior resident relations trainingREQUIREMENTSPhysical Ability to maintain good coordination and timing while serving orders quickly Ability to exert physical effort in transporting food and beverage to residents Ability to endure abundant physical movements throughout the work day While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to climb or balance and stoop, bend, kneel, crouch, or crawl Ability to frequently lift and serve from a full tray The employee must be able to lift up to 25 poundsCommunication English Ability to satisfactorily communicate in English with resident, management and co-workers to their understanding Ability to provide legible communication Ability to communicate in a second language, preferably French, Spanish, or Portuguese Computer skills Complete knowledge of P.O.S and manual systems Ability to access and input information into P.O.S system.WORK ENVIRONMENTThe work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.The work environment is varied. Work is performed in both resident contact and non-resident contact areas.Noise level in the work environment is usually moderate.