RN Healthcare Clinical Consultant
The Healthcare Clinical Consultant works as an integral part of the Healthcare Consulting Services team and finds solutions for our clients related to regulatory compliance, operations, education/training, data analysis, processes, reimbursement and surveys. They provide best practice advice to healthcare providers.Success FactorsResponsibilitiesCollaborate with clients with a focus on client satisfaction and retentionKeep clients up to date and advice on current industry regulations, best practices and market intelligenceWork with client leadership to develop more efficient processes and ensure compliance with industry regulationsAbility to incorporate best practice guidelines into client presentations including up-selling opportunitiesProvide approved training curriculum and education tools to operational staff ensuring successful training (webinars, in-person training, educational programs, speaking engagements, conferences, etc.)Perform operational assessments through staff interviews, clinical record reviews, electronic health records reviews, data analysis and present assessment/findings to clientAssist in revenue cycle analyses, allowing client to find ways to increase reimbursement while maintaining compliancePerform Medicare, Insurance and Medicaid analysis, clearly communicate results and complete reports for clientsRegular contact with client and key partners to ensure engagement is on trackAssist with proactive as well as focused compliance analyses to ensure regulatory and billing compliance* Participate in learning opportunities to keep up with industry trends and regulatory updates and work collaboratively with all team membersPeople Management/RelationshipsTake initiative to be a team player (seeks out opportunities to help others)Treat everyone with respectDevelop loyalty and trust with teamSuccessfully adapt to different personalities and working stylesProactively and effectively communicate information regarding status issues to team membersHold self accountable for assigned work; seek continuous feedback to learn and develop in role; open to new ideas and suggestionsRequired SkillsExcellent organization skills and strong attention to detailMultitasker with the ability to prioritize work accordinglyExcellent verbal and written communication skills with strong client service focusDriven, strong interpersonal skills with ability to gain client trustAbility to work autonomously under the pressure of tight deadlines and multiple prioritiesEducation, Experience and CertificationsBachelor of Science in Nursing preferred; current RN licensure requiredCertified Professional Coder (CPC), Certified HIPAA Professional (CHP), Certified in Healthcare Compliance (CHC), Certified in Healthcare Privacy Compliance (CHPC) or Certified Compliance and Ethics Professional (CCEP) designations preferred, but not required.5+ years' experience in physician office or post-acute care facility requiredPrior consulting experience preferred with ability to research and analyze data and resolve issues; read and interpret regulationsStrong knowledge/background in regulatory compliance and reimbursement guidelinesStrong analytical skills and knowledge of health care industry with ability to provide solutions to meet client needs and maximize value of deliverablesCompetency with Microsoft Office suite including Outlook, Word, Excel and PowerPointAbility to adapt and utilize clients electronic health record (EHR)Demonstrated strategic thinking, planning and change management skills with a high level of energy, drive and enthusiasmAbility to work out of the office, which can be as high as 75-100% for periods of time, overnight travel is requiredEssential FunctionsMust be able to remain in a stationary position as neededThe person in this position needs to occasionally move about inside the office and at client offices to access file cabinets, office machinery etc.Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printerAbility to communicate in a professional manner and exchange information with internal and external actors as neededAbility to lift/carry up to 20 poundsAbility to work outside of normal business hours and weekends as neededAbility to travel to local and non-local clients as needed, overnight travel may be requiredThis job description is subject to change at any time and employee will be given additional responsibilities as assigned.Salary Range:$80,0000 - $90,000