SAP NS2 Technical Service Manager
OverviewWe help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.SAP NS2 Senior Technical Service Manager with S/4 HANA - VirtualCompany DescriptionSAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.All internals must have manager's approval to transfer.The RoleHelping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. This is an enabling function to help customers accelerate their cloud transformation journey delivering Business Value and Outcomes in the form and pace that customer wants out of their SAP landscape. You will analyze customer's business requirements, problems, and act as a technical advisor for our clients and partners.Understands the customer business, goals and challenges in order to suggest solutions & servicesIdentifies and positions Sovereign Cloud (SC) and Enterprise Cloud Services (ECS) services that deliver value to the customer from SC and ECS portfolioIdentifies top issues, defines and implements the action items across the customer landscape - designs optimal SAP configuration to maximize system performance and availabilityDrives technology discussions, innovations and is recognized as the escalation point for technical issuesEducation And QualificationsBachelor's degree in computer science, business or similar. Years of experience may be used in lieu of a degree8+ years of experience in SAP Technology Consulting with at least 5 years of experience in customer facing roles8+ years of expertise with SAP Technologies and Products deployed on hyperscalers (AWS, Azure, GCP is a plus)8+ years comprehensive knowledge on SAP Basis AND/OR S/4HANA architecture, conversion, migration path, methodology and tools, SAP HANAUnderstanding of SAP High Availability or Disaster Recovery architecture, network and virtual technologies (load-balancer, virtual machine)8+ years deep experience in technical planning, implementation, configuration and integration of SAP solutionsExcellent verbal and written communications skills in EnglishNote: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in ERP software, SAP has evolved to become a market leader in end-to-end business application software and related services. As a cloud company with millions of users and employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you need accommodation or special assistance to navigate our website or to complete your application, please email Recruiting Operations Team: Careers@sap.com.Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender, pregnancy, sexual orientation, gender identity or expression, protected veteran status, or disability.Compensation Range TransparencySAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 159,800 - 271,600 USD. The actual amount offered will be within that range, dependent upon education, skills, experience, scope of the role, location, etc. Any SAP variable incentive includes a targeted dollar amount and payout depends on company and personal performance. See SAP North America Benefits for details.AI Usage in the Recruitment ProcessFor information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Violations may result in disqualification from the hiring process.Requisition ID: 448739 | Work Area: Software-Development Operations | Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full TimeJ-18808-Ljbffr