Concessionaire Associate

Concessionaire AssociateDance Place is hiring! We are seeking a dynamic, motivated, and talented individual to join our team as the Concessionaire Associate for our nationally recognized, cultural arts center in Washington, DC. This on-call, non-exempt position will bring support to our passion for building a sustainable community of artists, audiences, and students through high-quality performances, commissions, training, and educational programs. This is an on-site work opportunity with a pay rate of $18.00/hour.Heralded as the "hub of dance activity in Washington, DC", Dance Place is an equal-opportunity employer and strongly encourages qualified applicants from underrepresented communities to apply. We believe that people of color, people in the LGBTQ+ community, people with disabilities, and women must be centered in the work we do. Hence, we strongly encourage people with these identities or who are members of other marginalized communities to apply to our openings. Come enjoy an exciting and inclusive team environment of movement artists who share a common goal of strengthening the dance field by investing deeply in artists and centering those who have been systemically excluded from such opportunities.Position OverviewThe Concessionaire Associate is responsible for operating concession stands during performances and events, providing friendly and efficient service to audience & community members. This role involves selling food, beverages, and snacks, handling cash and card transactions, restocking inventory, and maintaining a clean and welcoming concession area. The Concessionaire Associate works closely with the audience services and events teams to ensure smooth operations and a positive guest experience.Essential Functions, Duties, and ResponsibilitiesAt a minimum, the Concessionaire Associate role will be responsible for successfully carrying out the following essential functions and duties:Provide excellent customer service by assisting audience & community members with food and beverage purchases.Accurately process transactions using cash, credit, and point-of-sale systems.Serve food and drinks in accordance with health and safety guidelines.Answer questions about products, event details, or venue services.Restock concession supplies and products before, during, and after events.Monitor inventory levels and communicate any shortages to the House Manager.Assist with set-up and breakdown of concession areas.Maintain cleanliness and organization in the concession area throughout the event.Follow health and safety regulations regarding food handling, sanitation, and alcohol sales.Dispose of waste and recyclables properly, ensuring a tidy and efficient workspace.Collaborate with event staff, including box office and volunteers, to ensure smooth event operations.Assist with special tasks as needed during performances and events, such as helping audience & community members with accessibility needs or answering general venue questions.*The list of functions is not all-inclusive, as other duties and responsibilities may be assigned as needed.Required Qualifications: Experience and Other Skills & AbilitiesEducation:High school diploma is required.Experience:Must be a minimum of 21-years-old.Previous experience in customer service, sales, or concessions is preferred.Other Necessary Skills and Abilities:Ability to handle cash and operate a point-of-sale system.Knowledge of food handling and safety regulations (food handler certification or permit like ServSafe is a plus).Friendly, professional, and able to work well in a fast-paced environment.Ability to partake in DC's ABC Board-approved alcohol awareness training program.Availability to work evenings, weekends, and holidays as required by event schedules.Computer/Technology Skills:Google Suite (Google Docs, Google Sheets, Gmail) or similar web applications for administrative tasks.Physical Demands:This position requires the ability to sit and stand for prolonged times; walk moderate distances; frequently lift/carry up to 25 lbs.; occasionally stoop, bend, kneel, or crouch; frequently communicate verbally with others; view a computer screen for prolonged periods; and repetitive motions with wrists, hands, and fingers due to typing.Work Environment:Our staff is diverse, small, lively, and highly collaborative. We have frequent interactions with visiting teachers, artists, and students of all ages. While some of Dance Place staff currently work a hybrid schedule, splitting time between our main office in Washington, DC, and remote work, the Concessionaire Associate is an onsite position. Due to the in-person aspects of the position, all employees are required to adhere to Dance Place's current COVID-19 policy.