Office Manager

I am seeking an experienced Office Manager to become a part of an elite medical practice at BIOEVOLVE, San Diego OrthoBiologics and Sports Center. This is a concierge style medical facility specializing in Regenerative Medicine for Orthopedic Conditions. Responsibilities Manage and oversee all administrative functions of the office and day-to-day operations Maintain office efficiency by organizing and implementing office systems, ensuring smooth communication and collaboration with all team members, coordinating meetings/events and providing general support to the team Direct patient engagement Perform routine Front Desk tasks to support medical staff Communicate with insurance companies for proper verification/authorization for Imaging, patient visits, procedures and diagnostic tests. Coordinate and schedule patient appointments, follow-up visits, and referrals, ensuring timely and accurate scheduling to minimize wait times and maximize patient satisfaction. Handle patient inquiries and concerns in a professional and compassionate manner, striving to exceed patient expectations and enhance the overall patient experience. Oversee billing and insurance claims processes, working closely with billing specialists to resolve any issues and ensure timely payment. Manage inventory and supplies, including ordering and restocking medical supplies and office equipment as needed. Reviewing pricing and treatment plan for cash procedures Processing payments CRM utilization and other software for patient engagement Patient Education Assist with Medication administration if needed Help with Scanning and uploading documents Collaborate with healthcare providers to streamline office workflows and improve efficiency in delivering patient care. Data Entry for tracking patient outcomes Assisting with chart notes and scribing for the physician if needed Qualifications: Education: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor’s in Business Administration, Healthcare or related field 3-5 years experience in Healthcare, Office manager or other equivalent, related field. Experience in Orthopedics preferred. · Knowledge of medical terminology, anatomy, and physiology · Strong communication and interpersonal skills · Excellent organizational skills and attention to detail · Leadership skills, including team building, coaching/mentoring with the ability to motivate and engage others. · Ability to multitask and prioritize tasks in a fast-paced environment · Tactical and analytical thinking and planning skills, and can develop plan to accomplish objectives, identify obstacles and resolve operational issues. Compassionate and patient-centered mindset with a commitment to delivering high-quality services Willingness to learn and adapt to new technology Able to work independently, proactively and collaboratively with the rest of the team Reliable Ability to take direction from the physicians and management Ability to thrive in a cutting-edge concierge environment Ability to work/interact with diverse population while respecting cultural and linguistic differences and fostering and inclusive work environment Experience with high call volume · Proficiency in electronic medical records (EMR) systems · Ability to work a 40hr work week · BLS certification · Phlebotomy Experience Benefits: Compensation: based on experience 10 d PTO (vacation), 5 days sick, holidays 8 Medical / Dental / Vision / 401K/work comp Full time position Pay: $60,000.00 - $75,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Work Location: In person