SALES ASSOCIATE/CLERK
Sales Associate/ClerkJob Grade/Classification: Clerical/Non-ExemptReporting Structure: This position reports directly to the Store Manager or Assistant ManagerJob Summary:This position works in a fast-paced, customer-oriented environment. The position serves the company in the role of sales and service and provides an exceptional service experience for the Smoker Friendly Customer. The position assists the customer with specific location and knowledge of products and supports them in selections and purchases. The position is responsible for but not limited to receiving customer payments for products, stocking product, cleaning and organizing.Responsibilities, Duties & Accountabilities:The core, critical and essential work duties, functions and responsibilities of the position are as follows;Identify sales opportunities, through customer interaction and engagementSupport the customer experience and increase sales through product knowledge and suggestions to the customerOffer alternative product ideas or suggestions for customersSupport the sales goals for the storeCompetently operate a cash register and other point of sale (POS) equipmentAbility to count money, customer change, make monetary transactions such as debit/credit cardsMaintain an orderly appearance in the store, such as cleaning, organizing and accurately stocking productMaintain quality controlAssist and supports the management in unloading, receiving, inventorying and placing productAssist with store security and inventory control and report any concernsAttend company, team and training sessions as requiredPresent welcoming atmosphere for customers, work well with other team members and managementFollow all store and company policies and proceduresMaintain appropriate appearance and hygiene and satisfactory/required attendance, punctuality and ability to work flexible schedulesPerforms other duties as assignedPosition Requirements and Qualifications:Must be at least 21 Years of AgeHigh School Diploma or General Education Degree (GED)At least one (1) year of retail sales or customer service experienceMust be able to lift at least 30 LBS. and stand for long periods of time, with, or without an accommodationAbility to perform multiple duties at onceAbility to work well individually and within a team settingAbove-average communication skills and problem-solving skillsRegular and routine attendance is required.This job descriptions is not designed to provide a comprehensive listing of duties and activities, which may change within the timeframe of the job description.