Public Safety Telecommunicators (Temporary) 2025- 2026

Public Safety Telecommunicators (Temporary) 2025- 2026Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply Now link/button.If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.Please see Special Instructions for more details.This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference will be required to provide a copy of their DD-214 to Human Resources on or before their hire date.UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or national origin.Position DetailsPosition InformationDivisionFinance and AdministrationDepartmentPolice & Public SafetyWorking TitleTemporary Dispatchers 2025 - 2026Vacancy TypePart-Time TemporaryMin T/E RequirementsHigh School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Must have valid NC drivers license and obtain North Carolina DCI Certification within 90) days of work.FTE.5Recruitment Range$15 - $17 depending on qualificationsAnticipated Hiring Range$15 - $17 depending on qualificationsNumber of vacancies5Position #SHUR04FLSA StatusMonths per year12Work Schedule =e.g. 8-5000 - 30 hours per week, flexible scheduleWork Schedule TypeRotating ShiftPrimary Purpose of Organization UnitTo ensure preservation of peace and public safety through various methods of providing and teaching work - shops to the campus community along with the enforcement of local policy , state and federal laws and by providing support and assistance to the CamPrimary Purpose of PositionThe responsibilities of the Telecommunications Operator include but not limited to, actingas the link between the public, Campus community and the Police; accurately relaying information to officers; answering calls for service via radio, telephone, emergency lines, alarm panels, and through person to person contact; providing general campus directions and information to visitors. Telecommunications are responsible for documentation of all activity related to UNC Pembroke Police Department regardless of its nature. Work involves receiving emergent and non-emergentcalls, monitoring alarms,obtaining and relaying information, prioritizing calls/alarms andcoordinating response procedures, dispatching appropriate public safety personnel, and maintaining public safety communications logs and databases. Positions are responsible foroperating a host of complex telecommunications and computer equipment, including multi-linephone systems, multi-channel,police consoles, two-way radios, scanners, and Division of Criminal Information terminals. Work requires knowledge of applicable Federal CommunicationsCommission rules and regulations, an understanding of public safety operations, andskill in the operation of telecommunications technology. These positions require the abilityto multi - task and to remain calm and composed in high-stress situations. Positions maintain confidentiality and discretion in the course of conducting business; works individually and/or with others; and adapts to change and circumstances. Positions may require shift, weekend, holiday and/or overtime work.Job DescriptionDispatch law enforcement and other emergency resources, initiate notifications by established procedures, and document activities.Telecommunicator must remain cognizant of pending calls and priorities, and be aware of the status and location of on-duty personnel at all times.Monitor activities on campus by viewing the University closed circuit camera system and receiving notification from the emergency notification kiosks, answer emergency and non-emergency calls, assess the nature of emergencies to identify other services required and initiate appropriate response protocols as defined by accepted standards and policies for service originating from campus. Determine prioritization of calls when necessary and insure the proper response is initiated.Maintain accurate daily logs of all Police & Public Safety Department related response activities to include incoming calls for service, alarm activations, emergency phone activations and routine system testing.Maintain knowledge of all communications equipment and the skills in operation of such including Emergency and non-emergency phones, Closed Circuit Television Monitoring equipment and its maintenance and operation. Troubleshoot equipment malfunctions and make timely and appropriate notification of systems issues and submit repair work orders as necessary.Provide an information point after normal business hours for University related questions. Provide assistance to walk-ins requesting assistance.Employees may occasionally serve as receptionist and perform various other clerical duties. Other related duties may be assigned as necessary.Ability to speak concisely and distinctly. Ability to efficiently receive and transmit messages while working under pressure. Ability to proficiently use a computer and keyboard to input information in a timely manner. Ability to make quick decisions while working under pressure.Communication skills are critical in handling citizen complaints and receiving pertinent information by telephone. Must be able to maintain knowledge of the following in order to carry out assigned duties:Federal Communication Rules and RegulationsState LawUNCP Policy and ProceduresCriminal Information and Identification Section Rules and RegulationsEmployee must know how to direct police, emergency/or other personnel to all locations on campus.Applicant will be required to successfully complete all required to: obtain DCI terminal operator certification, complete required basic telecommunicator training, complete all departmental training requirements related to telecommunications duties and equipment, and all annual in-service training.These are temporary part-time positions. The hours for the positions may range from 0 - 32 hours per week, depending on department needs. Varied schedule, to include days, nights, weekends, holidays, split shifts. ( We may wish to work an employee regular full-time hours, if needed.)Management PreferenceDCI/NCIC certification preferredLic or Certification required by statute or regulationValid Driver's License, DCI operator certificationPosting InformationJob Opening Date07/15/2025Job Closing DateOpen Until FilledYesPosting CategoryTemporaryPosting NumberNP00373Quick Link to Postinghttps://jobs.uncp.edu/postings/12527Special Instructions to ApplicantsThis position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference will be required to provide a copy of their DD-214 to Human Resources on or before their hire date.UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or national origin.Applicant DocumentsRequired DocumentsOptional DocumentsC V/ResumeCover LetterOther DocumentOther Document 2Other Document 3Other Document 4Posting Specific QuestionsRequired fields are indicated with an asterisk (*).*How did you hear about this employment opportunity?Agency ReferralAmerican Librarian Association (ALA)Association of Fundraising ProfessionalsBlacksInHigherEd.comCareer BuilderChronicle of Higher EducationCosidaCUPA HRDisabled in Higher EdDisability Website (Other)EducauseGlassdoorHigherEdJobsIndeedInside Higher EdJournal of Blacks in Higher EducationLinkedInMonsterNACUBONativeAmericansInHigherEd.comNative HireNCAA MarketNC Works Online / One Stop CenterNewspaperPersonal ReferralPlacement ExchangeSACUBOSociety of Human Resources Management (SHRM)StudentAffairs.comUNC Collaborative WebsiteUNC Pembroke Online Employment SystemVeterans Advantage Jobs & Career NetworkVeteran Website (Other)VeteransInHigherEd.comVocational RehabWomen in Higher EducationWebsite - Other*Do you possess a valid driver's license? If so, please list date of issuance and date of expiration on your application.yesno*Do you possess current DCI certification? If so, please include this information on your application.YesNo*Do you possess current NCIC certification? If so, please include this information on your application.yesno