Per Diem Emergency Department Patient Registration Representative 2347487 | Owensboro, KY

Opportunities at Owensboro Health In strategic partnership with Optum. Our team of talented people works to improve the health outcomes of the communities we serve. As an Optum employee, you will provide support to the Owensboro health account. They are a nonprofit system with over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together.This position is per diem. Employees are required to take any shift (1st, 2nd, 3rd) at the hospital on an as needed basis as coverage is needed, including the flexibility to work holidays and weekends based on business need.Our office is located at Owensboro Regional Hospital, 1201 Pleasant Valley Rd, Owensboro, KY, 42303. We offer 6 weeks of paid on-the-job training: 2 weeks on-site (EMR training & 1:1 training) and an additional 4 weeks with mentor. The hours of the training will be aligned with your schedule. Training will be conducted on-site.Primary Responsibilities:Greet patientsCoordinate patient flow to reduce wait timesAssist patients with intake processesProcess walk-in patients and visitorsDuties include but are not limited to:Confirms eligibility and verifies insurance benefitsEnsures all necessary demographic and billing information is obtained for patients and entered in the computer system timely and accuratelyMay schedule appointment times using computerized scheduling programsExplains financial responsibilities for services received, payment options, and collection procedures to patients and/or parties responsible for paymentCounsels patients regarding insurance benefits and recommends alternative sources of payment and/or financial assistance when appropriateAccepts payments and co-paysCommunicate effectively with insurance companies, external agencies, patients, physicians, and team membersThe pace is fast, so your ability to multi-task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our customersWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED (or higher)1+ years of customer service experienceAbility to work any shift at the hospital (1st, 2nd, 3rd) on a per diem basis, as coverage is neededMust be 18 years of age OR olderPreferred Qualifications:1+ years of related work experience, including data entryWorking knowledge of medical office procedures and medical terminologyExperience in emergency department**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ('Internal Candidates') are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.