Director of Account Management-Employee Benefits

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Director of Account Management to their Acentria team in Ormond Beach, FL. Job SummaryThe Director of Employee Benefits Account Management provides strategic leadership, oversees their designated account management team, ensures exceptional client service, and drives operational excellence.Essential FunctionsLead, coach, and mentor the Account Management teamDevelop and execute team strategy and performance metricsServe as executive oversight for key clientsOversee renewal strategy and service qualityPartner with sales and operations teamsCreate and maintain strong carrier partnershipsEnsure designated team’s clients’ compliance requirements are satisfactory and up to dateManage staffing, training, and team planningDrive process improvement and operational efficiencyManage book of business for large size clientsLead renewal strategy and negotiate with carriersDeliver client presentations and open enrollment materialsManage escalations and resolve complex issuesAnalyze claims data and funding strategiesPrepare spreadsheets, proposals, and enrollment materialsOther duties as assignedCompetencies & QualificationsStrong leadership and people management skillsExpert knowledge of medical (fully insured and self-funding), dental, vision, life, disability, and voluntary benefitsEducation & Experience5+ years in employee benefits account management2+ years managing teamsState Health & Life license requiredDisclaimerWhile this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.Equal Employment Opportunity (EEO)FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.BenefitsFRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!