Director of Operations Relo to North Carolina
Now Hiring: Director of Restaurant Operations in the Carolinas!A respected and growing hospitality group in North Carolina is hiring a Director of Restaurant Operations to lead multi-unit Upscale and Fine Dining restaurant operations, team development, and operational performance.
This role is for an experienced restaurant leader who is equally comfortable supporting managers on the floor as they are building systems that support scalable growth.
You'll be responsible for ensuring every location delivers a consistent, high-quality guest experience while building strong leadership teams and operational discipline across the organization.
This is the opportunity you've been waiting for!
Don't wait! Submit your resume and change your future today!
Position OverviewThis role oversees all restaurant operations across multiple locations, with direct responsibility for guest experience, financial performance, operational consistency, and leadership development.
The Director of Restaurant Operations works closely with General Managers and leadership teams to ensure each location meets performance expectations while maintaining the brand's hospitality standards.
This is not a remote or purely administrative position. The job requires a consistent on-site presence and active involvement in day-to-day restaurant operations.
Compensation & Benefits:Competitive salary commensurate with experience
Performance-based incentives tied to quality, consistency, and operational goals
Health, dental, and vision insurance options
Paid time off/vacation
401(k) or retirement savings program
Other perks consistent with company policy
Opportunity to shape long-term brewing strategy within a growing organization
Core Responsibilities:Direct operations across multiple restaurant locations
Ensure consistent service, hospitality, and operational standards across all locations
Conduct regular location visits to evaluate performance, culture, and guest experience
Support and coach General Managers and management teams
Monitor sales, labor, food cost, and overall profitability across locations
Review restaurant P&L statements and identify opportunities for improvement
Implement systems and processes that improve operational efficiency
Drive accountability for financial and operational performance
Recruit, mentor, and develop strong management teams
Establish clear expectations for leadership, accountability, and culture
Support training programs for both management and hourly staff
Build leadership pipelines and reduce turnover through strong development practices
Implement and maintain standard operating procedures across locations
Ensure compliance with health department, safety, and alcohol service regulations
Maintain consistent standards for cleanliness, food quality, and service execution
Identify operational improvements that increase efficiency and consistency
Coordinate with ownership and leadership on operational priorities and growth initiatives
Support planning for new locations, operational changes, and process improvements
Communicate operational challenges, risks, and opportunities clearly and proactively
Experience & Qualifications:7+ years of restaurant operations experience, preferably in Upscale Casual dining
3+ years of multi-unit restaurant leadership experience
Strong understanding of restaurant financials, including P&L management
Proven experience developing General Managers and leadership teams
Strong operational systems mindset with the ability to scale processes
Experience in growth-stage or multi-location restaurant groups preferred
Excellent leadership, communication, and problem-solving skills
This is the opportunity you've been waiting for!
Don't wait! Submit your resume and change your future today!
JOB ID: 174480 #post
Frank Benzo