Service Manager

Service Manager – Navasota, TX Lead with purpose. Serve with heart. Grow with us. About WCTractor WCTractor has been serving Texas since 1939. What began as a single Ford tractor dealership in Brenham has grown into a trusted name in agriculture, construction, and outdoor equipment with 16 locations across the state. Named Rural Lifestyle Dealer’s 2024 Dealer of the Year, we’re proud to be a locally owned company with deep roots, strong values, and a forward-looking vision. We provide equipment solutions that help our customers succeed and offer a workplace where employees are respected, supported, and empowered to grow. At WCTractor, we believe that integrity, hard work, and service to others still matter. About the Role We are currently seeking an experienced Service Manager to lead the team at our Navasota location. This position is critical to the success of our dealership. You will oversee all aspects of the Service Department, ensuring operational excellence, customer satisfaction, and team development. We are looking for a high-energy leader who can prioritize effectively, build strong relationships, and create a service culture that reflects our commitment to excellence. Key Responsibilities Oversee daily operations of the service department Drive customer satisfaction through timely and high-quality service Lead and coach technicians and service staff to achieve performance goals Foster clear communication across departments, especially with Parts and Sales Implement service processes that ensure consistency and efficiency Monitor work orders, labor sales, and service profitability Promote a positive team culture built on accountability and respect Stay current on product knowledge and safety requirements Ensure compliance with all safety procedures and company policies Qualifications High school diploma or equivalent required Prior experience managing or supervising in a service-related field Mechanical aptitude and understanding of equipment repair Strong communication and problem-solving skills Proficiency with computer systems and service software Valid driver’s license Ability to lift up to 75 pounds and push or pull up to 150 pounds regularly What We Offer Competitive pay with performance-based incentives 401(k) plan with company match Medical, dental, and vision insurance options Supplemental benefits available Paid time off and paid holidays Employee discounts on equipment and parts Ongoing training and opportunities for advancement A leadership team that values your input and supports your success Our Mission WCTractor’s mission is to be the best in the eyes of our customers, employees, communities, and industry. We aim to reflect honesty, integrity, and Christian values in all we do. These principles guide our decisions, shape our culture, and define our success. Apply Today If you are a proven leader with a passion for service and a desire to make an impact, we invite you to join the WCTractor team in Navasota. This is more than a management job. It is a chance to grow a department, build a legacy, and help others succeed.