Managed Services Engineer

Company Description PRTC, established in 1951, is a world-class communications company dedicated to the Lowcountry of South Carolina. Although deeply rooted locally, PRTC remains at the forefront of global telecommunications technologies for residential and business clients. Serving over 14,000 customers, the company provides reliable local telephone services, advanced home integration systems, and innovative communication solutions. PRTC is committed to delivering high-quality services at competitive prices to meet the needs of its community. Role Description This is a full-time on-site role for a Managed Services Engineer located in Walterboro, SC. The role involves providing field service support, troubleshooting technical issues, performing maintenance and repairs, and delivering technical assistance. Effective communication with clients and team members is essential to ensure efficient service delivery and excellent customer experience. Qualifications Proficiency in Troubleshooting and Technical Support to identify and resolve technical issues efficientlyExperience in Field Service and Maintenance & Repair of telecommunications or related systemsExcellent Communication skills to interact effectively with customers and team membersAbility to work independently and collaboratively in an on-site roleRelevant certifications and technical training are a plusPrior experience in telecommunications or a related industry is preferred