Benefits/Human Resources Assistant

Job Location: Clermont, FL 34714 Exploria Resorts has served the vacation ownership and hospitality industry for over 25 years, offering full-time employees competitive benefits including health insurance with HSA and FSA options, dental insurance, vision insurance, life/AD&D insurance, short- and long-term disability coverage, a 401(k) plan, PTO, paid holidays, and more. Benefits/Human Resources Assistant – Full Time – $45-50K – Location: Corporate Office 127 Town Center Blvd., Clermont, FL 34714 (This is not a remote or hybrid position) – Monday to Friday, 8:30AM – 5:00PM Job Summary The Benefits/Human Resources Assistant coordinates and administers benefits—including medical, dental, vision, life insurance, short- and long-term disability, flexible spending account, health savings account, leave of absence, FMLA, 401(k), and other HR duties. Responsibilities and Duties Benefit plan billing, auditing, and related processes for medical, dental, vision, STD, LTD, Life/AD&D, FSA, HSA, life events, COBRA, and 401(k) Collaborate closely with Payroll to maintain spreadsheets for each insurance provider to provide necessary documentation for invoice processing Reconcile and approve carrier invoices for timely payment Review and audit benefits eligibility, benefit elections, qualifying events, and terminations to ensure accurate and timely processing Process STD/LTD claims requests with insurance companies while guiding employees through the process Administration of the company leave programs and ADA Ensure compliance with legal and regulatory requirements such as ERISA, HIPAA, and ACA (including filings such as 5500s, ACA, 1095, etc.) Provide support to employees with questions and resolve concerns by interpreting benefit policies and procedures; collaborate with partners to ensure efficient service to employees Prepare reports for census, compliance testing, and audits Coordinate, create content, and effectively communicate annual open enrollment meetings and presentations Facilitate benefits training and offer benefits guidance during new-hire orientation, in-person, by phone, and virtually via video conference Provide ongoing support for the Human Resources Department Other duties as assigned by management Provide backup assistance for Processing new hires, HRIS data entry, and guiding them through onboarding paperwork Scheduling interviews, confirmation calls, and balancing calendars for interviewers and candidates Onboarding orientation – set up and present Attending and assisting with hiring events Administrative duties Qualifications Bachelor's Degree in a related field or equivalent professional experience Understanding of benefits administration and compliance (health/vision, dental/life, STD/LTD, 401(k)) Experience with benefit audits and compliance reporting Knowledge of leave of absence and ADA regulations Effective communication skills (comprehension, verbal, written) Ability to analyze, interpret information and data, and handle sensitive information confidentially Proficiency with Microsoft Office/Excel (including VLOOKUP) Knowledge of HRIS systems; Paycom experience preferred but not required Bilingual language skills helpful Required Competencies High attention to detail Strong organizational skills and ability to manage multiple priorities in a fast-paced environment Capability to function effectively and positively with all levels of the organization in a team-oriented, collaborative environment Flexible, easy-going, and comfortable taking on a variety of tasks Demonstrates excellent customer service skills Proactively anticipates needs, identifies opportunities to improve support and efficiency, and responds with urgency in a solutions-oriented manner Maintains a positive, professional demeanor and willingness to take on new challenges, expanded responsibilities, and ongoing professional growth opportunities J-18808-Ljbffr