Sales
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· Welcome and engage customers, providing a warm and personalized experience· Understand customer preferences and recommend products that match their style and needs· Share knowledge about our jewelry, materials, and care tips· Process sales, returns, and exchanges accurately using POS systems· Maintain organized and visually appealing displays that reflect our brand image· Handle customer inquiries and resolve issues in a professional, friendly manner· Build meaningful relationships to encourage repeat visits and referrals· Participate in stock control, inventory counts, and merchandising updates· Meet or exceed individual and team sales goals· Follow company policies for cash handling, security, and store operations