Family Time Coordinator | Social Service Assistant

Initial Posting Date05/04/2026Application Deadline05/14/2026AgencyDepartment of Human ServicesSalary Range$4,124 - $5,714Position TypeEmployeePosition TitleFamily Time Coordinator | Social Service AssistantJob DescriptionThe Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.Opportunity awaits!Imagine using your social work skills to help families strengthen their bonds and create positive shared experiences. As a Family Time Coordinator, you’ll play a key role in supporting family reunification and healing—one visit at a time. With each day bringing new challenges and opportunities, your adaptability, empathy, and trauma-informed approach will be valued and essential. If you're passionate about making a difference in the lives of children and families, this could be the role for you.We are currently seeking to fill a Family Time Coordinator (Social Service Assistant) to join our Child Welfare team in the Pendleton office. The schedule for this position will be from 9am-6pm schedule, Monday-Friday, both in the Pendleton office and within the local community.Candidates chosen to advance in the hiring process will receive an invitation to attend an in‑person interview at our Pendleton, Oregon location.Summary Of DutiesAs an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families.As a Family Time Coordinator, You WillGather and Document Information: Collect and record information from the caseworker, children, parents, relatives, case providers, schools, and other relevant resources to plan family time visits. Review Family Time Agreements: Meet with parents and caregivers to review family time agreements and guidelines, suggesting community resources as needed. Supervise Family Time: Supervise family time in an office or community setting, documenting relevant information. This ensures the safety and well-being of the children during these interactions. Transport Children: Assist with transporting children to family time visits and other necessary appointments. Collaborate with Caseworkers: Work closely with caseworkers to assess the details of family time supervision. Recommend services needed for case planning and relay important information about the children and their families or caregivers. Interested in learning more? Here are some testimonials from current ODHS Workers.Minimum QualificationsA valid driver’s license and acceptable driving record are required for this position.One year of experience working in a human services or behavioral health setting; ORAn associate degree in any field; ORAn equivalent combination of education and experience.Essential AttributesListed in order of importance, with the top attribute being the most vital:Experience being adaptable to flexible scheduling, including overtime and shifting priorities as needed. Skilled in de-escalating tense or hostile situations with professionalism and empathy.Experienced in task organization, prioritization, and time management to consistently meet deadlines.Proven experience successfully engaging and communicating effectively with unmotivated or resistant clients.Proficient in computer applications, including Microsoft Word or various database software programs.Working Conditions Work schedule will be from 9am-6pm, Monday-Friday. Hours of work will fluctuate in response to service needs, and flexibility is essential as priorities change. Occasional compensated overtime, including evening and weekend shifts, may be necessary.You may engage with people who have been impacted by trauma and who may exhibit strong emotional reactions, including potential hostility.Situations may arise that are stressful and require you to make prompt, well‑reasoned decisions.Your work will be conducted in offices, participant's homes, and other community sites. Occasional travel is required for attending meetings, trainings, and other case related activities. This position requires occasional overnight travel. Some travel may be in hazardous weather conditions. Attention all candidates!Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.Background Checks And RequirementsIf selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. BenefitsODHS Employee Resource Group communities that promote shared learning.Cost of Living Adjustments.Annual salary increases (until you reach the top of the listed salary range).Amazing benefits package.Possible eligibility for the Public Service Loan Forgiveness Program.Employment Preference Veterans’ And Oregon National Guard PreferenceEligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.This recruitment may be used to fill future vacancies in the same classification.Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding. Email: yvette.c.medford@odhs.oregon.govPhone (call or text): 541-709-0306Come for a job. | Stay for a career. | Make a difference... for a lifetime!