IT/Network Manager

Job Description Position Description: Pay: $35.76 per hourJob description:POSITION DETAILSPosition Title: IT / Network ManagerWork Location: Artesia, NMReports To: Project Manager (on-site); Director of Government Services (corporate)Schedule: Monday–Friday during business hours; on-call 24/7 for after-hours emergenciesPOSITION SUMMARYThe IT / Network Manager is responsible for all information technology, wireless internet, and television services across 504 dormitory rooms across 72 trailers plus dining facilities.Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.This position owns the full lifecycle of the contractor-provided IT infrastructure: installation, configuration, maintenance, security compliance, help desk operations, and performance reporting.This role operates on a federal law enforcement training installation and requires strict adherence to cybersecurity policies, NIST/FIPS encryption standards, and immediate coordination with the Cyber Defense Team on any security incidents.The IT / Network Manager replaces the current IT support position and is expected to bring the site into full compliance with all PWS IT requirements from day one.ESSENTIAL DUTIES & RESPONSIBILITIESWireless Internet OperationsInstall, configure, maintain, and repair all wireless access points across 504 dormitory rooms and dining facilities.Ensure reliable, high-speed internet access capable of supporting all students concurrently for e-learning, streaming, virtual classrooms, and bandwidth-intensive training use.Maintain an open network configuration (no user authentication required) with active content filtering to block explicit, illegal, and inappropriate content while preserving access to legitimate law enforcement training materials and coursework.Ensure all wireless traffic is encrypted in compliance with NIST SP 800-52, SP 800-77, SP 800-120, and FIPS 140-2 or 140-3.Maintain compliance with DHS Sensitive Systems Policy Directive 4300A and DHS Security Configuration Checklists.Monitor the network continuously for security incidents and anomalous activity.Television ServicesManage cable or digital TV service in every dormitory room and the dining facility.Maintain a diverse channel lineup including news, educational, and entertainment programming at HD quality or better.Ensure all dormitory TVs (minimum 32