Store Manager - Casselberry

Requisition ID: 925243Store #: 00M226 FE CasselberryPosition:Full-TimeTotal Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION The Store Manager delivers results that meet store business objectives along with flawless execution of the customer experience. Coaches and develops associates and management alike, and seamlessly links the doctor and retail functions together within a hosted environment.Major Duties And ResponsibilitiesConveys a commitment to providing unsurpassed Customer ServiceProvides effective on-the-job training and guidance to team members making use of Company provided programs.Delivers clear, motivating and constructive feedback in a timely manner to all retail associates.Confronts problem performers directly and without delay; initiates appropriate disciplinary action when necessary and follows up to monitor progress.Conducts Meaningful Conversations during required times to elevate associate satisfaction, performance and results.Coach and train associates in technical dispensing techniques, sales, customer service, and bookkeeping functions. Continuously develop co-workers’ optical knowledge and skills.Drive profitable personal sales, modeling the way and fostering a retail selling culture.Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.Strives to achieve "Far Exceeds Expectations" on all targets setDelivers the key performance indicators by inspiring associates to provide the customer experience that exceed their expectationsExecutes and on-boards staffing to guidelines.Performs administrative duties to include payroll, inventory management, technical application and understanding.Completes and files in a timely manner all necessary store and customer paperwork being thorough and exact in detail.Leads Doctor of Optometry and Host business partnership and co-planning.Adheres to company policies and procedures regarding loss prevention.Prepares and executes physical inventory per company guidelines.Ensures all company approved safety programs are implemented and maintained consistently per standards, creating a safe working environment for all Associates/Customers.Lead positive attitude toward all company objectives and directives; demonstrate teamwork at all times. Basic QualificationsHigh School graduate or equivalent3+ years as an optical associate or non-optical retail managementComprehensive knowledge from operations, processes and business implicationsStrong influencing and negotiating skillsTeam building and management skillsStrong communicator and listenerStrong basic math skills (addition, subtraction, multiplication, division)Sales skillsFamiliarity with cash register, computers and calculatorsOrganization skillsKnowledge of current store merchandiseHigh level of business acumenPreferred QualificationsCollege degree or equivalentState licensure (if applicable) and/or ABO Certification in non-licensed statesPrevious experience in customer service and retailThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com .We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.