Guest Service Representative
We are looking for a passionate Guest Services Representative who thrives on providing exceptional customer service, delights in putting smiles on people's faces, and has a strong desire to learn and grow.
WHY CHOOSE US?
o 401(k) plan with a matching contribution
o FREE Life Insurance
o Enjoy a healthy work-life balance
o Outstanding health benefits
o Opportunities for growth within the company
WHAT WILL YOUR ROLE ENTAIL?
o Consistently exceed guest expectations by delivering outstanding hospitality
o Warmly greet guests upon arrival, ensuring a welcoming atmosphere
o Handle guest check-ins and check-outs efficiently
o Provide excellent front desk services to enhance guest experiences
o Assign rooms and manage administrative tasks
o Handle mail and messages, process guest payments
o Serve as a knowledgeable resource for guests, offering information on transportation and dining options
o Take and process meal and beverage orders
o Accommodate general and unique guest requests
o Skillfully diffuse conflicts or tense situations with guests
Holladay Hospitality is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone has an opportunity to thrive.
Visit our website to learn more about us!
www.holladayhospitality.com
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Free parking
Health insurance
Life insurance
Paid jury duty
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
Day shift
Evening shift
Holidays
Weekends as needed
Work Location: In person