Home Health Care Coordinator
Intake CoordinatorThe Intake Coordinator is responsible for the coordination of client visits, maintenance and upkeep of scheduling records and logbooks, and the accurate and timely communication of scheduling changes between office and field staff.
QualificationsAssociate's degree or higher
Two (2) years' experience as Coordinator in home health or another health-related field preferred
Ability to manage routine office files, logbooks, and field staff schedules
Good people skills and detailed oriented
Ability to work independently without constant supervision
An RN/LPN with home health background is also acceptable
Home health experience a plus
Bilingual in English and Spanish
Fluent in English to be able to communicate effectively with patients/caregivers, hospitals, doctors, etc.
Ability to multi-task in a fast pace environment
ResponsibilitiesTakes and/or assists in taking referrals as needed, in cooperation with a licensed nurse
Updates logbooks and schedule sheets
Assists in coordinating services provided to clients
Controls and monitors schedule changes
Makes copies of referral sheets for Payroll and Billing Manager
Checks compliance of visits done (on master schedule) after all notes are matched to charges; immediately brings any scheduling problems to the supervisor's attention
Calls hospital Social Services department to notify them that an agency client has been admitted to their hospital
Gives and takes report from the on-call coordinator
Attends case conferences as requested by his/her supervisor
Obtains weekly visit count and reports results to the DON
Assists in relaying messages to field staff, office staff and community liaisons
Performs other duties as assigned by the Supervisor or Administrator
Maintains current client roster with necessary information
Works to develop a positive rapport with all staff members and community resources affiliated with home health care services
Maintains high visibility and availability while in the office
Verify insurance eligibility and qualify patients for home health services
Process patient referrals, verify physician and order information.
Admissions and Schedule staff Schedule patients in Wellsky EMR
Obtain required clinical and demographic data from patient and sources.
Answer phone calls Send documentation to physicians and obtain signature
BenefitsMonday thru Friday
Location: In-person
Hours of operation: 9am-5pm
Functional AbilitiesAble to communicate verbally and in writing to the extent required by the position
Able to physically perform the duties required by the position