Patient Service Representative - Doctor's Office - O'Fallon, MO

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.SIGN ON BONUS ELIGIBLE!!Join Our TeamWe are searching for a Patient Service Representative for our Gateway Asthma & Allergy office located in O'Fallon, MO!OpportunityFull-time opening Monday - Friday. This position also shares in rotating coverage of a Saturday morning shift No nights or holidays Outpatient clinical practiceDay-to-DayPerform patient check-in/check-outSchedule patient appointmentsCollect co-paymentsVerify insuranceRegister patients/update patient demographicsAnswer the telephoneBalance monies at day endMay be required to enter physician-related charges into the computerWho We Are Seeking (preferred)The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers. Formal training which will probably be indicated by a high school diploma or equivalent.1 or more years of experience working in a healthcare setting.Previous medical billing experience.Medical coding familiarity. Knowledge of medical terminology.Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.PC/Windows proficiency.Willingness to assign high priority to patient comfort and satisfaction.Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.What We OfferBenefits the first of the month following your hire dateAvailable benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneousGenerous PTO policy + 9 paid holidays401k match + profit sharingTuition reimbursementWellness programOpportunities for professional growth and mentorshipEmphasis on work-life balanceEOE