Senior Regional Director, Fulfillment Operations

Senior Regional Director, OperationsNewark NJ, Irving TX, Phoenix AZThe Senior Regional Director of Operations will lead and develop the supply chain and fulfillment operations across the network supporting Meal Kit business. You will have multi-site ownership & be responsible for the operations strategy, optimization, as well as execution. As a key contributor to a critical area in our business, you'll define and implement how we bring our products to our customers.You will…Have multi-unit facility oversight with the responsibility of all budgetary and operational aspects of each locationTravel 75% of the time to multiple locations within your regionManage field Senior Leadership including Site Director & teamsCollaborate with internal teams including Finance, People, Network Planning, Engineering & Continuous Improvement to drive innovation across field DCsManage key metrics and KPI's relevant to the business and operational excellenceSkillfully manage the demands of a dynamic, high-growth environment and lead both corporate and field employees through change initiativesCreate a fun and engaging work environment to enable all employees to feel connected to the company's vision and valuesIdentify supply chain risks, and develop tools and mitigation strategies for alternative plansIdentify valuable production and leadership methodologies, present areas of opportunity to the leadership team, and drive the establishment of new initiatives and best practicesPlay an integral role in site level project execution, capacity planning, & day-to-day operationsEmbrace and guide others through change and continuous improvement, aligning the team to both short- and long-term priorities. This includes allocating resources and mobilizing people to achieve targets with consistently monitoring progress and measuring successFoster a culture of accountability, performance and best-in-class employee engagement to drive results and creative thinking. Lead with integrity, empathy and curiosity, providing coaching, feedback and productive insights to help people be at their bestBuild & establish a strong team with a leadership pipeline; coach and develop talentBe the liaison between site operations and other functions within HeadquartersEnsure adequate communication of company goals and priorities to the Fulfillment Center teamsEnsure adherence to OSHA, GMP, SQF, food safety and facility complianceDrive Safety, quality, cost, and delivery, while growing and expanding capabilities of each siteShare and exchange operational best practices between all HelloFresh centers while auditing for compliance to established process standardsReward and recognize performance and execute on progressive discipline, as neededInstill a customer-focused mindset committed to delivering the highest quality productYou are…Analytical: data is your friend; you\'re able to translate numbers into action and pave the way for efficiencyBold: you're adventurous, outgoing and optimistic; you're confident making decisions and taking calculated risks, able to roll up sleeves and get involvedEntrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, 'what if' and constantly challenge the status quoVersatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments but agile enough to switch between tasks quicklyTeam-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organizationStrategic: you recognize and resolve situations that are ambiguous or challenging and use logic and data to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plansCustomer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to noneYou have…Bachelor\'s Degree required - Master\'s preferred15+ years of experience managing multi-unit facility operations in a Food/Beverage/e-commerce fulfillment/distribution center settingAPICS CPIM or CSCP certification (preferred)Progressive supply chain leadership rolesDemonstrated ability to enforce metrics that drive efficiency, measure performance and reduce costsStrong strategic thinking skills coupled with demonstrated ability to be hands-on and tacticalDemonstrated record of team building, mentoring and change managementMotivated, developed and managed multi-unit centers consisting of 500+ employees in each centerStrong knowledge of demand management, labor planning, forecasting tools, and operations planningFamiliarity with FSMA, HACCP, SQFPrevious experience/best practices implementing and using continuous improvement/lean tools such as; Six Sigma, 5-S, Lean Manufacturing, etc. to drive improvementExcitement for working in a fast-paced environment with a high level of ambiguity and changeValues-driven leadership style to guide and develop a team in alignment with the company's culture and business goalsFlexibility to work weekends and/or night shiftsYou'll get…Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunitiesGenerous PTO and flexible attendance policyComprehensive health and wellness benefits with options at $0 monthly, effective first day of employmentUp to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Every plate, and Factor_)Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chainThis job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.Newark, NJ Pay Range$209,300 — $285,000 USDThis position is also eligible for the HelloFresh equity plan.J-18808-Ljbffr