Field Services Supervisor

Field Services SupervisorOffice Location: Houston, TX preferred Business Function/Department: Energy & Infrastructure Solutions / Field Engineering General Role Description: Develop and maintain a field engineering organization to meet Mid-Range Plan (MRP) commitments within a set of capita and human resources on a rolling 12 16-month time horizon Role Accountabilities: Build and lead a team of committed and capable employees to ensure successful commissioning and services of products and systems delivered to clients Implement and monitor a process for efficient resource assignments for field services on projects Develop, monitor and manage field engineering capitalization budgets to meet business targets Implement and manage the process to acquire and monitor key information on project performance, for example, sales, costs, margin and schedules, on assigned projects Recommend adjustments to field services execution plans as needed to ensure project margins targets are achieved Implement and manage a process to provide project status updates to business and functional units, and customers, and proactively recommend improvements Identify opportunities, initiate and lead process improvement initiatives in the organization Monitor skill base within the team and report opportunities for skills improvement to immediate manager Ensure the skills database is accurate and current Ensure team members possess the knowledge and are trained to meet current and future needs per the business unit (BU) MRP Ensure client issues are resolved, at job site if necessary. Escalate to appropriate management as needed Cooperate with other functional groups and other group companies to ensure projects are executed successfully Monitor and ensure compliance to business and technical processes General Employee Accountabilities: Bring full effort to bear on tasks assigned by manager Give manager best advice Give earliest notice when work cannot be delivered as specified Cooperate and collaborate with peers and interact cross-organizationally as specified by manager Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment Comply with all Company policies, practices, and procedures and all regulations and laws Recommend viable improvements proactively Ensure effective utilization of business tools and processes Manager Accountabilities: Build and lead a team of committed and capable employees Plan for, appropriately assign, resource, and integrate the work of the team Lead, expect, and implement continuous improvement Own the output of the team Ensure team members fulfill functional and general employee accountabilities Exercise effective managerial leadership to include: Two-way managerial team working Fair and just treatment of direct reports Context setting Planning Task assignment Ongoing performance management Coaching Selection and orientation De-selection and dismissal