System Administration

Job SummaryAre you a natural problem solver with expertise in solving hardware and network issues? Do you enjoy sharing your expertise with a variety of technical levels of users? If so, we have just the opportunity for you! The System Administrator position is responsible for installing and supporting in-house and customer hardware, operating system / connectivity, and application software. This exciting and challenging position will put you in a position to directly impact the productivity of our employees and customers.Core ResponsibilitiesMaintaining and optimizing CIC's network and Cloud performance for customer remote processing.Technical support for CIC personnel and customers with hardware, software, and connectivity issues.Monitor network to ensure optimal performance.Maintains quality service by following organizational standards. Manage disaster recovery and back-up.Evaluate and recommend security improvements and system upgrades. Create and maintain network users/permissions. Create technical support documentation for systems and applications. Maintain servers and associated hardware, applications, services, and settings.Completing software and hardware installation projects for CIC personnel and customers.Required SkillsDegree in MIS or Computer Science or relevant professional work experience.Experience installing and supporting connectivity of File Servers, PC's, Scanners, Switches and Routers in a Windows Networking Environment.Excellent written and verbal communication skills with a strong ability to communicate effectively with customers and internal staff.Ability to multi-task and manage multiple priorities.Experience with FirewallsServer Virtualization Experience