Inside Sales Rep - Remote

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectivenessJOB FUNCTIONSEstablishes customer contact by initiating follow-up outbound calls and receiving inbound return callsPromotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/service benefits, and assisting with facilitating physician communication as necessaryResolves customer concerns by providing appropriate information regarding products and servicesRecords customer information and maintains database by obtaining, entering, and verifying required dataEnsures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standardsFacilitates sales process by communicating/sharing information with appropriate internal and external contactsCompletes and ensures accurate validation of insurance benefitsProvides customer followup as requiredContributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales resultsQualifications. EducationHigh School Diploma or General Education Degree (GED) RequiredWork ExperienceComputer, data-entry RequiredKnowledge, Skills, and AbilitiesMust have excellent telephone customer serviceMust be computer literateEnglish – oral and writtenMust be at least 18 years of ageMedical industry knowledge beneficialType at least 25-30 words per minuteThis position requires use of your own equipmentThe company does provide the hard phoneInternet: High Speed (Minimum 50 mbps download /20 mbps upload)Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hardphone2 modem/router ports are requiredProcessor: 1.6 GHz or greaterMemory: Minimum of 8 GB RAMBrowser: Chrome, EdgeOperating System: Windows 11 (No Chromebooks, No Macs)Monitors: Dual monitorsHeadset and Webcam or internal camera: Wired, USB to be used during training/interviewsPrivate HIPAA Compliant Workspace: must be in a non shared room of the residenceEEO is The Law - click here for more informationEqual Opportunity Employer Minorities/Women/Protected Veterans/DisabledLincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans#J-18808-Ljbffr