Inside Sales Representative

Job Overview We are seeking a dedicated Customer Service Manager to oversee new and existing partnerships. This canidate will be supporting three offices and working in a team atmosphere. The ideal candidate will possess strong leadership skills , be a self-starter, and have a passion for delivering top-notch service. Duties - Schedule and hold meetings with our customers - Support company and office initiatives - Coordinate team schedules including trainings, events, and workshops - Analyze customer service data to improve processes and enhance customer satisfaction - Retain loyalty and grow market share - Collaborate with other departments to ensure seamless customer interactions - Monitor sales metrics and implement strategies to boost sales through exceptional service - Engage in social media and manage accounts Qualifications - Proven experience in a customer service and sales - Excellent communication skills in English; multilingual proficiency is a plus - Strong ability to analyze data and make informed decisions - Leadership qualities with the ability to motivate and guide a team - Exceptional customer service skills with a focus on problem-solving and conflict resolution Job Type: Full-time Pay: $45,000.00 - $52,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Supplemental Pay: Commission pay Experience: Customer service: 1 year (Required) Ability to Relocate: Washington, DC: Relocate before starting work (Required) Work Location: On the road