Operations Supervisor

Job DescriptionFounded and family‐owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads' capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state‐of‐the‐art resources and a 100+ year legacy of leadership.As a member of the Rhoads team, you'll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.The Operations Supervisor is responsible for overseeing daily operations within the manufacturing or industrial facility, ensuring that production goals are met efficiently, safely, and within quality standards. This role involves managing a team of workers, coordinating activities across departments, and implementing process improvements to optimize productivity and operational effectiveness. The Operations Supervisor plays a key role in maintaining a safe work environment, adhering to company policies, and driving continuous improvement initiatives. This is a non-union role.The Operations Supervisor role requires flexibility in working hours including nights, weekends, and overtime as business needs dictate.What You Will Be DoingOperational Oversight:\n\nMonitor daily operations to ensure that processes are executed efficiently and in compliance with company policies and industry regulations.\nImplement and enforce safety protocols and procedures to maintain a safe working environment.\nOversee parts and component management to streamline and support Operations and Production activities\n\nQuality Control:\n\nEnsure that products or services meet quality standards and specifications.\nAddress and resolve quality issues or defects promptly.\nConduct regular inspections and audits to ensure compliance with quality control standards.\n\nStaff Management:\n\nSupervise and lead a team of employees, including scheduling, training, and performance management.\nConduct regular performance reviews and provide feedback to staff to ensure productivity and adherence to company standards.\nResolve employee conflicts and address any issues related to job performance.\n\nProcess Improvement:\n\nIdentify areas for improvement within operations and recommend changes to enhance efficiency and effectiveness.\nAnalyze operational data to assess performance and identify trends or issues.\nImplement best practices and standard operating procedures (SOPs) to streamline operations.\n\nReporting and Documentation:\n\nPrepare and submit regular reports on operational performance, including production metrics, safety incidents, and staffing levels.\nMaintain accurate records and documentation related to operations, inventory, and personnel.\n\nCustomer Service:\n\nAddress customer complaints or concerns related to operational issues and work to resolve them in a timely manner.\nEnsure that customer satisfaction is maintained through effective service delivery.\n\nCompliance and Safety:\n\nEnsure compliance with all relevant laws, regulations, and industry standards.\nConduct safety training sessions and ensure that all staff adhere to safety protocols and procedures.\n\nYour Background\n\nHigh School/GED preferred. Education and/or training (i.e. Technical School, Apprenticeship, degree in any engineering discipline) preferred.\n1+ years of proven experience in a Group Leader, Foreman, General Foreman, or similar crew leadership role required.\nPrevious supervisory experience in a structural shipyard or construction environment. Experience supervising in Ship fitting, Welding, and/or Fabrication environments highly preferred.\nMust be willing to work flexible hours, including nights, weekends, and overtime as business needs dictate.\nWithin 90 days, must be able to pass operations supervisor training courses and skills tests.\nMust possess strong PC skills including proficiency with Microsoft Office Suite.\nRelevant certifications (i.e. Lean Manufacturing, Six Sigma, OSHA 10/30) are a plus.\nProven track record of managing teams and executing operational processes.\nExperience with production planning, quality control, and safety management.\nStrong leadership and management abilities.\nExcellent problem-solving and decision-making skills.\nSolid understanding of quality control standards and safety regulations.\nAbility to analyze data and generate actionable insights.\nProficiency in blueprint and drawing interpretation.\nGood organizational, presentation and communication skills.\nAbility to interact with various levels of customers and subcontractors.\nAbility to work independently as well as to function effectively and collaboratively in a team environment.\nExcellent time management and organizational skills; detail oriented and efficient.\nAbility to handle multiple tasks and responsibilities in a rapidly growing organization; experience managing personnel.\nAbility to communicate requirements in an industrial environment, and to give effective direction by using written and/or verbal skills where appropriate.\n\nThe Work Environment at Rhoads\n\nThe performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.\nMust be able to work in a variety of physical positions, including sitting, standing, walking, and driving in an automobile\nWill require walking and standing on irregular, uneven surfaces in an industrial setting and possibly at increased heights climbing and descending ladders, ship stairways, and confined spaces.\n\nWhat Rhoads Can Offer YouAt Rhoads Industries, our team is the foundation of our success. Along with a competitive salary, we offer a variety of additional benefits designed to support your well-being and promote a healthy work-life balance for you and your family.Benefits include:\n\nCompetitive health insurance packages\n401k matching\nPTO\nPaid holidays and annual leave\n\nOur LocationWe are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed "the coolest shipyard in America."For more information about Rhoads Industries and our opportunities please visit RhoadsInc.com and follow us on LinkedIn.Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability.