Inside Sales Associate (ISA) - Scottsdale

Are you confident handling a high volume of client calls while building rapport and capturing accurate financial details?Do you thrive on follow-through and take it personally when a prospect slips through the cracks?Do you want to learn the mortgage business from the ground up, with a clear path for growth?If you answered yes, keep reading.About Griffin FundingGriffin Funding is a full-service mortgage lender licensed across the U.S. and committed to making homeownership more accessible. We're a VA-approved lender and FHA Non-Supervised Lender with a reputation for speed, service, and doing right by our borrowers. Our team is performance-driven, collaborative, and growing - and we're looking for people who want to grow with us.About the RoleThe Inside Sales Associate is the first voice a prospective borrower hears at Griffin Funding - and that first impression matters. In this role, you'll work a steady flow of warm, actively interested leads, making high-volume outbound calls to connect with borrowers, gather qualifying information, and hand them off to a Loan Officer ready to close.This is not a passive role. Success here requires discipline, energy, and a genuine love for being on the phone. You'll be expected to dial consistently, keep your pipeline meticulously organized, and follow up until you get an answer. The leads are there - the systems are built to support you. What you bring is the drive to execute.For the right person, this role is also a career launch. ISAs who learn the business, build their skills, and perform consistently have a direct path into a Loan Officer position at Griffin Funding.A Day in the LifeMorningReview your pipeline and prioritize the day's call listStart dialing - you'll make 150+ outbound calls to leads who are actively interested in a mortgageGather qualifying information: timeline, credit, income, goalsMake a genuine connection and set the tone for what working with Griffin feels likeHand off qualified borrowers to a Loan Officer with the context they need to closeAfternoonKeep your CRM files updated and statuses current after every interactionWork through your task list - follow up with leads who didn't answer, respond to callbacks, re-engage prospects from earlier in the pipelineFlag high-priority leads and make sure nothing slipsEnd the day knowing your pipeline is clean and tomorrow's call list is readyThe leads are there. The systems are set up to feed you. Your job is to show up, dial, and execute.Major Goals & ResponsibilitiesMake 150+ outbound dials daily to warm, actively interested leadsConduct efficient qualifying conversations - gather the key information, make a connection, and pass to a Loan OfficerKeep pipeline data accurate: files updated, statuses current, tasks completed on timeFollow up consistently so no lead goes coldCollaborate with Loan Officers to ensure smooth, informed handoffs that convertKey CharacteristicsRelentless on the phone. 150+ dials a day doesn't intimidate you - it motivates you.Hungry to grow. You're not looking for a job, you're looking for a launchpad into a mortgage career.Disciplined and organized. You keep your pipeline clean because you know sloppy data means missed opportunities.A natural connector. You can build rapport quickly and make someone feel heard in a short conversation.Coachable. You take feedback, adjust fast, and always look for ways to improve your conversion.What We're Looking For1-3+ years of experience in sales, customer service, or a high-volume phone roleStrong phone presence - confident, clear, and personableAbility to manage a high-volume pipeline with accuracy and consistencyInterest in building a career in mortgage - prior industry experience not requiredNMLS licensing is not required for this roleYour Path ForwardThis role is intentionally designed as a stepping stone. ISAs who learn the borrower qualification process, build their product knowledge, and demonstrate consistent performance have a direct path into a Loan Officer role at Griffin Funding. If you're sales-hungry and serious about a career in mortgage, this is where you start.Compensation & BenefitsBase salary: $45,760/year ($22/hour)Performance bonuses: Incentives tied to appointments set and closed loansTotal target compensation: $50,000-$80,000 depending on performanceBenefits: Comprehensive health insurance, 401(k) with company match, ClassPass membership, and a floating birthday month holidayGriffin Funding, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Griffin Funding, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.NMLS #1120111VA Approved Lender ID: 9088650000