Service Cloud & SOX Compliance Lead

Mississippi Power Co seeks a Customer Service Supervisor in Meridian, MS to enhance team performance and service delivery. This role involves leading a team of Customer Service Representatives, ensuring compliance with regulations, and managing escalated issues.The ideal candidate should have a college degree, experience with Service Cloud and customer service operations, and possess strong leadership and interpersonal skills. A comprehensive benefits package is offered.J-18808-Ljbffr