Restaurant Manager
Job Overview
We are seeking an experienced Restaurant Manager to oversee daily operations, ensuring high standards of service, cleanliness, and efficiency. You will be responsible for managing staff, enforcing restaurant policies, and maintaining the facility. The ideal candidate will be a strong leader with excellent communication skills, a solutions-oriented mindset, a deep understanding of guest expectations, and a dedication to promoting a positive team-focused culture. Must be fully available and able to work on weekends and holidays.
Responsibilities and Duties
Assist in coordination of the entire restaurant operation, including front-of-house and back-of-house
Deliver superior guest services and ensure absolute customer satisfaction
Respond efficiently to customer complaints
Enforce and offer the best quality of products possible
Organize and supervise shifts
Appraise personnel’s performance and provide feedback to keep them upbeat and productive
Estimate consumption, forecast requirements, and maintain inventory
Track compliance with sanitation and safety rules and regulations
Control costs and cut waste
Successfully promote and publicize the brand
Nurture a positive working environment and lead by example as restaurant supervisor
Track operations and start corrective actions
Requirements
At least 21 years of age and has earned a High School diploma or GED
2 or more years of restaurant management experience managing a team of 15 or more employees at a time, interacting frequently with guests and coaching employees to assume increasingly challenging roles
Demonstrated career experience in customer service management
Extensive food and beverage knowledge
Acute financial management skills
Available to work flexible hours including weekends, evenings, and holidays
Experience with Windows and MS Office, POS Systems, and an understanding of inventory control systems is a plus
Ability to understand and follow specific recipes, processes and systems with precision and consistency
Possess strong organizational skills and can effectively prioritize needs (solid multitasker)
Thrives in a fast-paced, high-pressure environment
Able to take direction as well as delegate tasks accordingly
Demonstrates strong interpersonal communication skills; able to easily interact with diverse employees, bilingual (English/Spanish) a plus
Able to lift and carry at least 30 lbs. and stand for 8 plus hours
Benefits Offered
Employer Paid Health Insurance: Low-Deductible PPO Plans
Dental, Life & Vision Insurance
Generous Employee + Guest Discounts at all Restaurant Locations
Paid Vacation/Sick Time
INDMANAGE