Forward Deployment Engineer, Applied AI Agents (Intern)

Job DescriptionJOB SCOPE:The Forward Deployment Engineer (FDE) Intern will work within the SearsKAIros Applied AI Division at TransformCo, partnering directly with business and operational teams to identify opportunities for AI-driven automation and workflow optimization. This role combines software engineering, AI application development, operational problem solving, and stakeholder engagement. The intern will rapidly prototype, deploy, and improve AI agents that drive measurable operational and financial outcomes across various business functions including Sears Home Services, Kenmore, and Central Finance.Job SummaryThe Forward Deployment Engineer (FDE) Intern is responsible for embedding with operational teams to understand existing workflows, identify inefficiencies, and develop production-ready AI agent solutions using the SearsKAIros Applied AI platform. This role requires a highly adaptable individual who can work in ambiguous environments, rapidly prototype solutions, integrate AI technologies, measure performance outcomes, and support adoption of AI-enabled workflows across the organization.Reports ToCEO, Sears KAIrosResponsibilities/Skills/Experience RequirementsJOB DUTIES/RESPONSIBILITIES:Shadows business operators, dispatchers, planners, analysts, and finance partners to understand and document current manual processes and workflowsAnalyzes operational pain points and translate business workflows into AI agent specificationsDesigns, builds, tests, and deploys AI agents on the SearsKAIros Applied AI platformIntegrates AI agents with internal systems and external AI models including Claude, OpenAI Realtime, Gemini, and MCP serversPrototypes and iterates quickly, owning the full lifecycle of AI solutions from concept through production deploymentDevelops evaluations, guardrails, monitoring, and rollback procedures for deployed AI agentsBuilds dashboards, KPI tracking, and reporting tools to measure operational and business impactCollaborates with engineering teams, operational leadership, and field teams to support implementation and adoptionTrains users, respond to escalations, and incorporate operational feedback into continuous improvementsDocuments implementation patterns, best practices, and reusable processes to accelerate future AI deploymentsPresents workflow analyses, solution recommendations, and performance outcomes to stakeholders and leadership teamsJob RequirementsSome undergraduate education1-2 years of related experience18 years of age or olderRequired SkillsStrong software engineering fundamentals with proficiency in Python and TypeScriptAbility to quickly understand and modify unfamiliar codebasesHands-on experience building applications using Large Language Models (LLMs), including prompting, tool usage, function calling, retrieval systems, agent loops, and evaluation frameworksExperience deploying or shipping AI-based solutions or applicationsWorking knowledge of SQL and data analysis tools, including the ability to independently query and analyze data from platforms such as SnowflakeStrong problem-solving skills and ability to work effectively in ambiguous, fast-paced environmentsExcellent written and verbal communication skills, including the ability to document workflows and present findings clearly to both technical and non-technical audiencesAbility to collaborate directly with operational stakeholders and business usersCurrently enrolled in a Bachelor s, Master s, or PhD program in Computer Science, Electrical Engineering, Operations Research, Applied Mathematics, or a related quantitative fieldAuthorized to work in the United States and able to complete required background checks prior to systems accessPreferred SkillsFamiliarity with MCP, agent orchestration frameworks, or related technologies such as LangChain, LlamaIndex, or OpenAI Agents SDKPrior internship or project experience deploying AI or machine learning solutions in enterprise or operational environmentsExposure to field service operations, logistics, supply chain, contact center operations, or finance workflowsExperience working with voice agents, real-time APIs, or telephony integrationsDemonstrated ability to rapidly prototype and operationalize AI solutions with measurable business impactYears Experience1 - 2 Years ExperienceTravel RequirementsNoneCountryUnited StatesWork-In CityREMOTEWork-In StateREMOTEWork-In Postal CodeREMOTEBusinessTransformco Home Services - SupportJob FunctionInformation TechnologyEmployment CategoryIntern, Full-timeCompensation RangeN/AAdditional Compensation ExplanationN/AEEO/EOE FooterEqual Opportunity Employer / Disability / Vet.Posting Tags#Remote, #TechnologyCompany BrandSears Home ServicesLocation CityHOFFMAN ESTATES