Program Support

Program Support – Shared Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Program Support Role As a Program Support within our Shared Services team, you'll play a vital role in supporting organizational goals. This position is ideal for someone who is compassionate, adaptable, and thrives in fast-paced environments where collaboration matters. Starting Rate: $16.50/hourly Program Support Core Responsibilities Manages supplies Manages multi-line phone system Greets/screens/directs visitors Manages incoming/outgoing mail Enters/maintains data Handles maintenance request notifications Manages documents received Manages electronic filing Processes 3rd party requests What You Bring High School Diploma One year experience in office setting Servant leader mindset A valid driver’s license and reliable transportation Who Thrives in This Role We’ve found that people who are: Independent and resourceful Motivated by purpose and public service Adaptable, ethical and committed to child welfare …tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you. Employee Benefits Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes: No monthly premium for employee-only health insurance Single-stream PTO (36 days) + 11 paid holidays Employer matching 401k – up to 5% Recognition and wellness initiatives and rewards In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities. Location & Schedule This position is based in Lackawanna County, PA. Work is in office. Office hours are Monday through Friday, 8:30 AM to 4:30 PM. We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.