Host/Hostess

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.We are looking for a HOSTESS/HOST to join our amazing team!Responsibilities:Provide a high level of customer service and promote a fine dining atmosphereWork closely with the Executive Chef and/or Executive Director to keep residents satisfied with food and dining programsMake and manage the seating charts with sections for the serversReview daily menus and specials with residentsTakes and delivers accurate meal orders to residents and guestsHelp remove used or soiled plates, utensils, glasses, linen from the dining room as neededAssist in resetting the dining roomAdhere to Quality Enhancement standards and standard food safety practicesAssist with preparation and execution of special events, banquets, and theme mealsWhen applicable, acquaint new residents with menus, seating, and dining optionsEnsure servers have completed their side duties before letting them goEnsure the next day's menus are printed and readyCreate a strong sense of teamwork and cooperation among all staffAttending Pre-Meal stand up held for all dining and kitchen staffMay perform other duties as needed and/or assignedRequirementsBasic reading, writing, and mathematical skillsStrong communication and teamwork skillsStrong organization and time management skillsAble to resolve problems of dissatisfied customers and/or team members. Connect and help residents transition from home to community through thoughtful engagement at every level of interaction. Able to build positive and strong relationships with employees, coworkers and residentsFocused and dedicated to providing excellent customer serviceAble to handle multiple jobs and prioritiesAble to delegate and hold staff accountable efficiently and respectfullyMust abide by Company uniform policyAbility to work varied schedules to include weekends, evenings, and holidaysBenefitsWe offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.Background Screening RequirementEmployment is contingent upon successful completion of background screening in accordance with Florida law and company policy. Certain positions may require fingerprinting and Level 1 or Level 2 background screening. Applicants can review Florida care provider background screening requirements here: https://info.flclearinghouse.com