MLL Service Delivery Lead RD Labs IT

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Cloudious, is seeking the following. Apply via Dice today!MLL Service Delivery Lead RD Labs ITTampa,FL(5 Days Onsite)Contract-6 Months+Mandatory Skills : Caliber LIMS, LabWare, StarLIMSMinimum QualificationsBachelors in information technology Computer Science Engineering or related field or equivalent experience6 years in IT service delivery operations with hands on supporting scientific RDoperational technology environment instrument PCs controllers data systems and ITIL aligned ITSM ServiceNow JiraStrong understanding of segmentedICE networks firewalls and secure equipment connectivity in regulated settingsProven leadership of multivendor onsiteremote teams with measurable SLA attainment and continual improvementClear concise communicator across operations quality and technical stakeholders strong stakeholder management in fastpaced settingsPreferred QualificationsCloud virtualization exposure knowledge of cybersecurity best practices familiarity with RD OT integrations ITIL v3v4 certification ISA95 NISTExperience with GxPCSV or CSA frameworks eg GAMP 5 audit support and dataintegrity practicesFamiliarity with lab data systems eg ELNLIMS CDS IoT integrations and monitoring in segmented networks