Orthodontic Billing Specialist - West Babylon & Patchogue, NY

Bonus based on performance~ Dental insurance~ Flexible schedule~ Health insurance~ Training & development~ Orthodontic Billing Specialist"Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking an Orthodontic Billing Specialist to infuse new energy into our Insurance/Front Desk teams. Why Babylon Dental Care?A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve.Our team works together to help one another serve our patients with the highest quality of care. At Babylon Dental Care, your professional development is paramount. Training! We will train you to become a great Orthodontic Billing Specialist and our (unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Insurance/Ortho Coordinators have moved into roles as Front Desk Team Leads, Insurance Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators.You start your BDC journey with a 15-day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as an Insurance Coordinator.Commitment to Babylon Dental Care and the patients we serve. We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients!Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Strong Dental Insurance knowledge is required for the most success in this role.Here's an example of what a Insurance/Ortho Billing Specialist might do in a day:Help patients understand their dental insurance benefits (ortho specific) and their potential out of pocket costs associated with the dental care they want or need. Review with Patient Coordinators our patient's financial responsibility based on any Insurance pre-determinations. You will essentially be mentoring our Patient Coordinators in developing a greater sense of Ortho Insurance Billing.Collaborate with our financial team and or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care.Closely monitor any claims denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment.Assisting Orthodontist with any further documentation needed to secure timely payment of claim.Constant collaborator in helping Front Desk team increase their knowledge of ortho insurance billing.Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!Helping when needed to re-credential Orthodontist within the Practices.Proactively follow up on any outstanding Ortho Insurance claims and resolve to obtain payment.Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information.Help assume responsibility to decrease accounts receivable on any Ortho accounts.Prepare nightly Practice close outs, which include spreadsheets for both Partners and Bookkeeper reconciliations.Participate in bi-weekly "huddle" calls with Leadership, preparing proper huddle sheets beforehand to promote an organized and productive call.Three or more years' experience in dental insurance and or Ortho billing departments. General dental practice experience is a must, three to five years preferred. Orthodontic billing experience of three to five years will be valued greatly.Our office is open 6 days a week, including early morning, late evenings, and some holidays. Insurance/Ortho Billing Specialists work every other Saturday.Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.Collaborative and comfortable in communications with patients regarding sensitive financial concerns.Bi-lingual in English and Spanish welcomed.Babylon Dental Care Perks:Earn $25 to $28 per hour, reflective of your skills and dedication.Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that provides exceptional dental care and exceeding patient expectations.Also, get a firsthand view of what it's like to be a member of our team by watching video interviews with our team members on Youtube.